Customer Service Desk Team for Mega Papanui Friday

4 weeks ago

Christchurch, New Zealand Mitre 10 Full time

Smith's Mitre 10 Mega is a family-owned Christchurch business which strives to offer exceptional customer service to every customer every time. This is your opportunity to join our Papanui store, and be part of the team that strives to make our Papanui Mega a number one destination for all trade and DIY customers alike.

We are seeking a team member to work on our customer service desk. The days are Friday to Monday.

Enthusiasm and team spirit
A passion for customer service excellence
Good time management
A willingness to learn
Good communication skills
Good computer ability
A mature attitude
The ability to problem solve to reach the best outcome for our customers

We are looking for a permanent team member to work on our Customer Service Desk. This role involves working on a rostered basis on Monday, Friday, Saturday and Sunday (approximately 34 hours per week). The position is highly customer service focused and involves assisting customers with general enquiries, facilitating returns, placing and managing special orders and online orders.

Previous customer service support experience is recommended but not required.

Please note that weekend work is a pre requirement in this position. You will need to have a great smile, great attitude and the ability to deal with both Trade and DIY customers alike.

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