Dispatch Administrator

7 months ago

Palmerston North, New Zealand PN Personnel Full time

**Location**:Palmerston North

**Listed**: Friday, 24 November

**Type**: Permanent + fulltime
- Industry:
Crash Services, a well established and fast-paced company, is seeking a highly organised and experienced Administrator to join the team in the key role as Dispatch Administrator.

The core of this role is to efficiently dispatch jobs as they come in, complete necessary documentation in their in-house system and contribute to the overall smooth operation of the office. If you're proactive with a proven track record in office administration, have a keen eye for detail, and excel in creating and implementing efficient systems and process then please read on.

**Key Responsibilities**:

- Dispatch operations - prioritise and dispatch jobs
- Client Interaction - answer incoming calls and provide excellent customer service both over the phone and face to face
- Documentation and SOP creation - develop and maintain Standard Operating Procedures (SOP's)
- Optimise use of Cloud based systems including MS 365 and Teams
- Health and Safety compliance - understand and enforce where necessary

**What we are looking for in you**:

- Previous experience in an office environment showcasing administrative and organisational skills
- Proven ability to set up and optimise office systems and processes
- Proficiency in MS 365 especially Excel, Word, Teams, and Outlook
- Strong documentation and SOP creation skills
- Understanding of Health and Safety
- Strong customer focus with resilience and the ability to manage challenges with confidence

At Crash Services, they believe in fostering a positive work environment. They value their employees and prioritise their wellbeing, in addition to the 'little things' such as fresh fruit and baking - they have an employee assistance programme accessible to all. Applications are now open The recruitment for this role is being managed by PN Personnel. For more information, please feel free to contact Robyn Bills on 06 280 2401.

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