Porter/valet

3 weeks ago

Auckland City, New Zealand SO Auckland Full time

Company Description

SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garden design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore

We are currently look for Porter/Valets who will be the face of our hotel and help deliver the best first impression with our guests

**Job Description**:
Assist with car / hotel doors and guest luggage and ensure timely delivery of guest car/luggage

All guest property in storage, long or short term, duly documented and cared for

Assist with the Front Office Operations

Responding to guest enquiries regarding local attractions, restaurants, and tours. Offering the best product or service to meet the guests individual requirements

Ensure the appearance of the guest services desk, hotel lobby and forecourt is immaculately presented at all times

**Qualifications**:
Passion for high end hospitality with an absolute eye for detail

A demonstrated ability to build warm relationships and gain trust at all levels and initiates contacts and establishes rapport easily

Effective verbal and written communication skills

Must have a full NZ drivers license

Willingness to work weekends and public holidays as part of the job role

Additional Information

SO/ BENEFITS

Staff meal provided per shift

Uniform and dry-cleaning of uniform

International accommodation and retail discounts across varying Ennismore & Accor Hotels properties

Family & Friends Hotel Discounts

Ongoing reward and recognition incentives and awards.

Opportunities for further development and worldwide career progression within Accor

Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)

Our commitment to Diversity & Inclusion:

- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know._

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