Supply Chain Manager Oceania

4 months ago

Auckland City, New Zealand FIJI Water International Full time

Company Description
**Are you an experienced ocean freight operations expert with a strong focus on land logistics?**

**We have the perfect opportunity for you as a Supply Chain Manager Oceania**

It's more than just water. FIJI Water is known for its iconic square bottle and unique mineral profile. Since 1996, FIJI Water has embodied what it means to be Earth's Finest Water® and is sold in more than 90 countries. FIJI Water is committed to doing business responsibly and seeking opportunities to make a difference. This means investing in sustainability, the environment, and local communities to enable positive change.

**Job Description**:
As the Supply Chain Manager Oceania, you will take charge of our comprehensive supply chain operations, including warehousing, customs clearance, and trucking. Your strategic mindset and exceptional leadership skills will be instrumental in optimizing our supply chain processes and ensuring seamless end-to-end operations. You will also oversee the processing and sourcing of Australia/New Zealand/Oceania orders for FIJI Water. You will provide high-standard white-glove service to our internal and external customers and seeks to meet their requirements in every interaction.

In addition, you will ensure that orders are accurately processed, tracked, delivered, and billed efficiently. Furthermore, you will monitor the Distribution and Transportation related requirements to successfully maintain compliance accuracy and find areas to increase cost savings. This role will preferably be based in Sydney, Australia (but we can consider other options like Auckland, New Zealand).

**_ Here's what you will be doing:_**

**Execute**

**_ Collaboration_**
- Act as the primary contact for all Customer and Supply Chain related responsibilities for the Australia, New Zealand and Oceania markets
- Ensure that on-time monthly delivery is 95% and that order/case fill rate is 98.5% or above
- Support overall supply chain planning, sales operations and expansion projects
- Coordinate and Communicate with the Sales/Distribution/Transportation/Finance leaders located in US regarding customer concerns and complaints

**_ Customer Service_**
- Manage/Enter daily incoming orders for Australia, New Zealand and Oceania
- Answers incoming customer calls regarding product problems, service questions and general customer concerns turning frustrated clients into repeat customers impacting the company’s bottom line
- Ship confirmed daily outbound orders and conduct month end closing
- Responsible for maintaining a high level of professionalism and working to establish a positive rapport with every customer
- Maintain order log and details

**_ Distribution_**
- Work with warehouse staff to ensure that any inventory moves are being properly recorded and executed
- Liaise closely with warehouse service provider to ensure shipping accuracy - shipment quantity/SKU’s ordered/requested delivery dates are 98% on target
- Product is moved on FEFO (First Expired First Out) basis
- Ensure all returned and damaged product are administered by the warehouse service provider according to FIJI Water’s guidelines

**_ Transportation_**
- Prepare and closely manage daily order status report by tracking the status of open orders
- Respond with any Return Material Authorization request and address the issue in a timely manner
- Evaluate exceptions with deliveries and make the proper judgment on how to respond
- Work with the Transportation Director to negotiate truck rates for outbound shipments

**Continuous Improvement**
- Cross train and understand other functions and departments and act as backup, when necessary, especially for UK, EMEA and Asia region
- Continuously search for areas in which to provide best practices while eliminating unnecessary steps in the process
- Be proactive about anticipating potential problems and provide solutions ahead of time
- Work with department leads to ensure that standard operating procedures within the relevant departments are updated
- Promote self-growth using resources and initiatives provided by the company

**Qualifications**:
**_
Here's what you'll bring to the table:_**
- Extensive experience in a similar logistics or supply chain role (understanding customs clearances, exports documentation, warehousing, trucking and the overall ocean trade)
- Hands-on / roll up your sleeves approach, working with the team to produce high quality work products
- Strong analytical skills
- Organized and focused on attention to detail
- Strong problem solving and sound business judgment; ability to anticipate issues and resolve them
- Highly organized with excellent time management skills and detail oriented
- Strong leadership, interpersonal, verbal, and written communication skills (including outstanding presentation skills and ability to communicate clearly, concisely, and persuasively at all levels of the organization)
- High energy, balanced leader capable of driving change in a f

  • Supply Chain Specialist, Hnc Oceania

    4 weeks ago

    Auckland City, New Zealand DSM Full time

    **Job title** - Supply Chain Specialist, HNC Oceania **Location** - Auckland, New Zealand **Job model** - Hybrid We are seeking for an experienced Supply Chain Specialist to effectively manage our supply chain and ensure a smooth and uninterrupted order process from entry to delivery of products in New Zealand. This role will be part of our APAC regional...

  • Supply Chain Specialist, Hnc Oceania

    4 months ago

    Auckland City, New Zealand DSM-Firmenich Full time

    **Job title** - Supply Chain Specialist, HNC Oceania **Location** - Auckland, New Zealand **Job model** - Hybrid We are seeking for an experienced Supply Chain Specialist to effectively manage our supply chain and ensure a smooth and uninterrupted order process from entry to delivery of products in New Zealand. This role will be part of our APAC regional...

  • Storeperson - Hoist

    3 months ago

    Auckland City, New Zealand DHL Supply Chain Full time

    **Requirements** WHAT’S IN IT FOR YOU?** - A supportive work environment where you’ll have access to the tools and training you need to excel. - You’ll be part of a highly engaged diverse team of supportive people and experiences - A great opportunity to make your mark in a growing and essential industry - Attractive salary, Monday to Friday role -...

  • Storeperson Pick/pack

    3 months ago

    Auckland City, New Zealand DHL Supply Chain Full time

    **About us** When you work with us you'll find that we deliver results; without compromising on respect. At DHL, we know our people are our strength and hire talented people from all backgrounds. Diversity enriches our workplace, drives our success and helps us deliver excellence. Whatever your role is, we never forget that you make us who we are. We work...

  • Eoi - Supply Chain Manager

    4 months ago

    Auckland City, New Zealand Technical Recruitment Solutions Full time

    **About you**: I’m looking to connect with people who have some or all of the following skills and experience - Experience in leadership roles in Supply Chain and Logistics. - Proficient in using supply chain management software and tools. - Identify and implement process improvements to optimise supply chain. - Identify and implement cost saving...

  • Supply Chain Manager

    6 months ago

    Auckland City, New Zealand Laminex NZ Full time

    Laminex New Zealand, a member of the Fletcher Building Group, is a trusted business partner for decorative surfaces and panel products, offering expert knowledge, sustainable and innovative solutions and exceptional value to our customers. With market leading brands in our portfolio including Strandfloor, Seratone, Melteca, Hi-Macs Formica and Caesarstone,...

  • Supply Chain Assistant

    3 months ago

    Auckland City, New Zealand Ghella Abergeldie JV Full time

    **The Central Interceptor is a wastewater tunnel that will run between the Mangere Wastewater Treatment Plant and Grey Lynn. The 14.7-kilometre-long tunnel will run between 15 and 110 metres below ground. It will cross the Manukau Harbour at about 15 metres under the seabed. Along the route, it will connect to the existing wastewater network, which will...

  • Integrated Supply Chain

    4 months ago

    Auckland City, New Zealand The Warehouse Full time

    Company Description The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand. We are the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 10,000 people across The Warehouse, Warehouse Stationery, and Noel Leeming. To ensure we...

  • Integrated Supply Chain

    3 months ago

    Auckland City, New Zealand The Warehouse Full time

    Company Description The future of retail is changing fast, competition, technology, and customer expectation post a global pandemic has changed the way Kiwis shop, forever. For TWG to thrive in this fast-paced environment, we work in a collaborative way to unlock productivity gains and speed to market, so we can adapt quickly to ever-changing customer...

  • Supply Chain Analyst

    1 month ago

    Auckland, Auckland, New Zealand Kinetic Recruitment Full time

    Benefits Career Growth - Develop professionally and help shape the business vision.Great Culture - Work in a social and supportive office environment.Impactful Work - Contribute to health and wellbeing products.Mental Health Support - Quarterly mental health days.Incentives - Bonuses and personal spending funds.Product Perks - Unlimited products to take...

  • Internship - Supply Chain

    3 months ago

    Auckland City, New Zealand Douglas Pharmaceuticals Full time

    **What we have to offer at Douglas?** Imagine being surrounded by a team of curious, driven and passionate problem solvers all working towards the same goal - improving lives. We have an exciting 10 week internship available within our Supply Chain team. You could be looking at digitising our warehouse environment. You could be looking at the value and...

  • Supply Chain Administrator

    4 months ago

    Auckland City, New Zealand Kerry Full time

    **Requisition ID** 46655 **Position Type** FT Permanent **Recruiter **#LI-JT1 **Posting Type** LI **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of...

  • Supply Chain Coordinator

    3 months ago

    North Shore City, Auckland, New Zealand George Weston Foods Full time

    At George Weston Foods (GWF) - Baking Division NZ our purpose is “Everyday Moments Of Goodness,” and with iconic Kiwi brands such as Tip Top, Golden, Ploughman’s, Burgen and Big Ben how can you not! As part of George Weston Foods Ltd, a wholly owned subsidiary of Associated British Foods plc, Baking Division NZ is a people, quality, customer, and...

  • Head of Finance

    4 months ago

    Auckland City, New Zealand Goodman Fielder Full time

    The Company At Goodman Fielder our purpose is simple. It's about making everyday food better for everyone. Goodman Fielder is a leading global food company, and the custodian of a host of iconic Kiwi brands like Meadow Fresh, Puhoi Valley, Edmonds, Molenberg, Natures Fresh and Freya's that generations of New Zealand have grown up with and put in their...

  • Supply Chain Graduate

    4 months ago

    Auckland City, New Zealand Douglas Pharmaceuticals Full time

    Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets. We're working to develop, trial, manufacture, test, pack and distribute the very best medicines, nutraceuticals and products to over 40 countries. At Douglas there are around 730 of us - including top scientists, researchers,...

  • Marketing Research Analyst

    5 months ago

    Auckland City, New Zealand H&H Supply Chain Ltd Full time

    H&H SUPPLY CHAIN LTD Looking for a MARKETING RESEARCH ANALYST

  • Supply Chain Specialist

    3 weeks ago

    Auckland, Auckland, New Zealand Warehouse Group Full time

    Supply Chain Specialist – Supply Planning We're seeking a dynamic professional with a blend of strong commercial acumen, supply planning, and logistics expertise to play a pivotal role in revolutionising our stock flow processes. About The Warehouse Group The Warehouse Group is a leading retailer in New Zealand, operating across The Warehouse, Warehouse...

  • Supply Chain Specialist

    2 weeks ago

    Auckland, Auckland, New Zealand Warehouse Group Full time

    Supply Chain Specialist – Supply PlanningWe're seeking a dynamic professional with a blend of strong commercial acumen, supply planning, and logistics expertise to play a pivotal role in revolutionising our stock flow processes.About The Warehouse GroupThe Warehouse Group is a leading retailer in New Zealand, operating across The Warehouse, Warehouse...

  • Supply Chain Depot Manager

    1 month ago

    Wellington City, New Zealand Foodstuffs North Island Full time

    **Supply Chain Depot Manager - Grenada** *** Be part of our Grenada Depot Team as the Supply Chain Depot Manager. You will lead and execute the strategic people plan to empower a high performing culture and build capability within the business. This is an exciting opportunity to join our Foodies whānau and work for one of the largest employers in New...

  • Supply Chain Analyst

    4 months ago

    Auckland City, New Zealand The Warehouse Group Full time

    Company Description He aha te mea nui o te ao? He Tāngata, He Tāngata, He Tāngata. What is the greatest thing in the world? It is people, it is people, it is people. The Warehouse Group (TWG) is a New Zealand success story, evolving from a single The Warehouse store to become one of the largest multi-brand retailing groups in New Zealand. As a company,...