Customer Service Officer
4 days ago
Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR.
**He aha te mahi? | What is the role?**
The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we actually fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you’ll be bringing your customer centric approach to improve customer experience.
Day-to-day, your tasks might include responding to customers, coming up with solutions, and calculating options when communicating a plan.
**E hiahia ana koe ki te mahi tahi? | Want to work together?**
We're looking for people who are passionate, keen learners and committed to what they do. You'll be joining a team of Customer Service Officers who have come from all walks of life. Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - all are welcome
**Ideally, you will possess the following skills**:
- Great communications skills, both verbal and written
- Curiosity and problem solving
- Resilience
- Digital savviness (we’ll teach you the ins and outs of our unique tools)
- Comfortable with numbers
- Customer centric mindset
**He aha ngā painga Mōu? | What’s in it for YOU?**
We offer a supportive team environment and great opportunities to grow and learn, both within the Customer Service Officer role or if you want to spread your wings into other areas of the business. We invest in you from day one - providing a well-mapped out training programme that allows you to understand our tax and social policy products.
Your hours of work will be up to 7 hours 35 minutes per day (75 hours 50 minutes per fortnight), to be worked between 7.25am and 8.30pm Monday to Friday, and between 8.00am and 5.00pm on Saturdays. We have a Rotating Roster which operates 5 weeks in advance.
Here at Inland Revenue (IR) we are well advanced into a multi-year business transformation which will modernise our entire operation. As a customer-centric organisation, IR’s goal is to give customers the best possible experience when using the NZ tax system. This is resulting in significant changes to how we operate and engage with customers, and the way that our people undertake their work.
-
Customs Officers
3 days ago
Wellington City, New Zealand New Zealand Customs Service Full timeLooking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? - Want interesting career progression opportunities - professional development and training? The Maritime Group has been established to protect and promote New Zealand's interests in the maritime border environment;...
-
Assistant Customs Officer
4 days ago
Auckland City, New Zealand New Zealand Customs Service Full time**Be part of the team that helps protect New Zealand's border** The New Zealand Customs Service | Te Mana Ārai o Aotearoa, protects and promotes New Zealand through world class border management. We promote New Zealand's international trade, collect Crown revenue, and enforce the law by identifying and seizing prohibited imports and exports. We also make...
-
Customs Officers
6 days ago
Wellington City, New Zealand New Zealand Customs Service Full timeInterested in protecting and promoting New Zealand's borders? - Looking for a varied role in the airport environment? The New Zealand Customs Service | Te Mana Ārai o Aotearoa protects and promotes New Zealand through world class border management. We promote New Zealand's international trade, collect Crown revenue, and enforce the law by identifying and...
-
Customer Service Officer
3 days ago
Auckland City, New Zealand Shred-X Full time**Are you passionate about helping people and providing excellent service? Are you a great communicator with a friendly demeanor? If so, we want you to join our team as a Customer Service Officer!** As a Customer Service Officer, you will be the first point of contact for our customers. You will handle inquiries, resolve complaints, and provide information...
-
Mail & Customer Service Officer
1 week ago
Wellington City, New Zealand NZ Post Full timeWellington Box Lobby location - $25.30 per hour and fortnightly pay - Saturdays only: 7am-12pm New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally. We are charting a course towards a big future - we choose to be bold - and nothing will get in the way of delivering...
-
Mail and Customer Service Officer
2 days ago
Wellington City, New Zealand NZ Post Full timeMail & Customer Service Officer - Work from 2 locations - $25.30 per hour - On call - balance work and lifestyle! New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally. We are charting a course towards a big future - we choose to be bold - and nothing will get in the...
-
Supervising Customs Officer
18 hours ago
Auckland City, New Zealand New Zealand Customs Service Full time**Supervising Customs Officer (SupCO) - Tactical and Operational Intelligence - Auckland** **Interested in taking the next step in your leadership career? Utilise your expertise in intelligence and people leadership** **About the role I Mō tēnei tūranga mahi** This is a great leadership opportunity in our Tactical and Operational Intelligence unit,...
-
Customer Service Officer
4 days ago
Auckland City, New Zealand Covetrus Full timeThe Role Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...
-
Customer Service Officer
4 days ago
Wellington City, New Zealand Inland Revenue Department - New Zealand Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Great individuals can achieve remarkable things with us! To discover the perfect "what's in it for me," explore opportunities at IR. We have positions available in our offices located in our Wellington office. **He aha te mahi? | What is the role?** The Customer Service...
-
Customer Service Officer
4 days ago
Wellington City, New Zealand New Zealand Government Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Great individuals can achieve remarkable things with us! To discover the perfect "what's in it for me," explore opportunities at IR. We have positions available in our offices located in our Wellington office. **He aha te mahi? - What is the role?** The Customer Service...
-
Mail & Customer Service Officer
2 days ago
Wellington City, New Zealand NZ Post Full timeMail and Customer Service Officer - $25.30 per hour PLUS extra allowance! - Permanent part-time role in Vivian Street - Monday to Saturday 7am to 10am The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving...
-
Chief Customs Officer
4 days ago
Auckland City, New Zealand New Zealand Customs Service Full time**Lead teams that are contributing to help keep our communities safe.** **About this role - Mō tēnei tūranga mahi** As Chief Customs Officer in the Customs Investigations Unit (CIU) you'll lead Drug investigation teams across operations and at a strategic level within Auckland Customs investigative operations. You will be responsible for coaching and...
-
Customer Service Officer
4 days ago
Auckland City, New Zealand CMACGM Full timeJump Aboard for #betterways CMA CGM Group Agencies (New Zealand) Limited is a wholly owned subsidiary of CMA CGM Worldwide Agencies (France) and represents the interests of CMA CGM throughout New Zealand. Operating from its headquarters in Auckland the company provides a full range of personalised and e-commerce solutions to all its customers nationwide...
-
Customer Service Officer
17 hours ago
Auckland City, New Zealand Programmed Full timeOur Penrose based client is the world's leading logistics company with one of the largest Customer Network out there. Together with our client, we aim to provide plenty of opportunities to develop your skills and gain knowledge / experience at a high standard. Due to the constant growth within the company, we are currently recruiting for a Customer Service...
-
Customer Service Officer
1 week ago
Auckland City, New Zealand Daikin New Zealand Full time**Full-Time Permanent**: - ** East Tamaki location**: - ** Busy role** At Daikin, we draw upon our many years of experience to provide solutions to customers worldwide in each climate, to achieve superior comfort levels in residential and commercial environments. Daikin has earned a reputation of world leading performance, quality and reliability. An...
-
Customer Service Officer
7 days ago
Auckland City, New Zealand NPDL Full timeCompany Description **Join a growing company providing essential shipping services to New Zealand and the Pacific Islands!** **The Role**: Pacific Forum Line (PFL) is part of the NPDL group of companies, together seamlessly linking transport, warehousing, depots, customs clearance services and fully integrate customers' supply chains across South Pacific...
-
Customer Service Officer
4 days ago
Auckland City, New Zealand Pro-Pac Group Full timeCompany Description An opportunity exists to join one of Australia’s fastest-growing general packaging supply companies. Pro-Pac Packaging is a national company with a reputation for delivering excellent service, support and knowledge within the industry. We pride ourselves on our work environment and down to earth team and management **Job...
-
Customer Service Officer
4 days ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Officer | Permanent Full time | Newmarket - $26.06 per hour - Permanent Position - Monday to Friday A role with variety! The main purpose of your role will be to greet customers, face-to-face and provide assistance with any of our services, which will include post, and other ad hoc tasks and organising mail in the mailroom. **Day to day...
-
Customer Service Officer
2 days ago
Auckland City, New Zealand NZ Post Full timeCustomer Service Officer | Permanent Part-Time | Newmarket - $26.06 per hour - Permanent Position - Tuesday to Saturday - Part-time hours to suit your lifestyle! A role with variety! The main purpose of your role will be to greet customers, face-to-face and provide assistance with any of our services, which will include post, and other ad hoc tasks and...
-
Customer Service Officer
4 days ago
Auckland City, New Zealand New Zealand Government Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Great individuals can achieve remarkable things with us! To discover the perfect "what's in it for me," explore opportunities at IR. We have a number of permanent full-time positions available in our Manukau office. **He aha te mahi? - What is the role?** The Customer...