Yoobee - Short Course and Engagement Administrator

5 months ago

Auckland City, New Zealand UP Education Full time

Yoobee Colleges is New Zealand’s largest specialist creative and technology college with campuses throughout New Zealand. We have been fuelling the creative and technology industries for over 30 years with talented Animators, Filmmakers, Designers, Techies, and Game Developers. Our strong Industry relationships provide our students with unique opportunities to enable them to launch their chosen industry careers.

**About the role**

Reporting to the National Short Course and Engagement Manager, you will support the Short Course team, deliver excellent customer service and ensure all student enrolments are processed accurately, whilst meeting all legal requirements.

**Key Performance Areas**:

- All student enrolment paperwork is processed accurately and adheres to compliance requirements including TEC rules, Code of Practice, Company Policies, Public Trust and NZQA regulations
- Student, School, and Private financials have strong processes for invoicing and receiving payments
- The National Short Course and Engagement Manager is supported with administration tasks to a high standard
- Our Stakeholders and customers are supported with general enquiries and rate their satisfaction with administration at a 4 out of 5 or higher
- Supports the values of the organisation and actively demonstrates understanding

**About you**
- Previous SELMA & E2E CRM experience
- Proficiency in Microsoft Office Suite: MS Excel, Word, Outlook, Teams, SharePoint, and OneDrive
- Exceptional Interpersonal Skills & Effective verbal and written communication skills
- Accuracy to detail with strong organizational and multitasking skills
- Cultural Awareness and Sensitivity to our diverse team and students
- Excellent time management skills with a proactive and solution-oriented attitude

**Why work with us**
- Competitive Salary and additional leave day for your Birthday
- Tight-knit and collaborative team with amazing work culture
- Blend of WFH and on Campus (will be discussed)
- Work in a Specialized vertical of the tertiary education space
- Work within an industry leading organisation that helps shape future creatives
- Commitment to your professional development including funding for upskilling and development.
- Autonomy to be effective in your role
- Strong focus on work/life balance

**We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.

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