Medical Receptionist
2 days ago
Working alongside highly experienced medical professionals
- Belong to a highly motivated and caring professional team
- Part-time opportunity to maintain work-life balance
Epsom Medical Centre is a small, dynamic and forward-focused General Medical Practice that provides exceptional and proactive care to its patients. Our practice also operates a specialized service, Auckland Men's Clinic, which focuses on Men’s Sexual Health.
We are pleased to announce we are recruiting a part-time Receptionist who doesn’t mind both professional and proactive reception duties whilst also providing essential admin support to the practice along the way. The role will see you spend half your working week on Reception and the other half of your week supporting administrative duties that will keep you busy.
**A typical week might look like this**:
- Meeting and greeting our patients
- Answering telephone calls/trouble shoot issues
- Booking appointments & attending to patient comfort
- Administering patient registration processes and looking after general filing
- Working within our system to ensure bookings and any follow up, are complete
- Supporting various other back-of-house with other general administration duties as required
**About you**
You are a warm, caring and empathetic professional with a passion for people and ensuring their needs are met. Ideally, you’ll have worked in a similar environment as a receptionist/administrator, but more importantly, your general admin/customer service skills and your endearing personality to make others feel comfortable is obvious.
You will also have good general computer skills on the MS Office Suite, plus any experience in systems such as MedTech or other Patient Management Systems would be a nice to have, but really just a general ability for using systems is what we really need.
Most importantly, you have the ability to keep a busy front-desk organised, are able to communicate and liaise with patients and our clinical team, especially when things are busy.
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