IT Support Analyst

4 weeks ago


Wellington City, New Zealand Absolute IT Recruitment Specialists Full time

Wellington- Helpdesk & Support- NZD70000 - NZD80000 per annum- Full Time- Permanent- 09 Jun 2023- **L1& L2 IT Systems support + high level customer service experience**:

- **Windows, Azure AD, Cloud service, (MCITP) qualification, Systems Engineer**:

- **Government agency, Wellington based + Good work culture.**

**ABOUT THE ROLE**

Customer Service Expert to provide exceptional L1& L2 system support services to support internal and external clients strategic and operational goals.

**DUTIES**
- Provide L1& L2 IT Desktop support.
- Manage all internal IT request, technical issues, effectively logging, ticketing & escalating as required working to resolve
- Completing IT service requests and providing IT hardware and support.
- Fixing IT issues both onsite and via remote support & providing set up and training for internal and external clients
- Demonstrated high level customer service experience (including dealing with complex information and de-escalating conflict)
- IT asset management & hardware and software installations, maintenance, configurations
- Provide excellent assistance with set-up and training for our new starters.
- Able to work in a team environment and support the team when required.

**SKILLS & EXPERIENCE**
- IT industry and IT service management experience
- Experienced 1st and 2nd Level Helpdesk /IT support
- Excellent interpersonal skills and passionate about excellent customer service
- Good internal and external stakeholder management skills
- Exposure to managing multiple technologies such as Windows, Azure AD, and experience supporting cloud services.
- Microsoft Certified Information Technology Professional (MCITP) qualification (or equivalent experience)
- Microsoft Certified Systems Engineer qualification (or equivalent experience)
- Strong problem-solving & analytical skills


  • IT Support Analyst

    2 weeks ago


    Wellington Central, New Zealand Absolute IT Full time

    Wellington Central- Helpdesk & Support- Empower your learning and development!- Full Time- Permanent- 24 Apr 2024**About the Company** Our client are a not-for-profit organisation, who play a key role in the advocation and support for the health and wellbeing of the disabled community of Aotearoa New Zealand. **About the Role** As an IT Support Analyst,...

  • IT Support Analyst

    2 weeks ago


    Wellington Central, Wellington, New Zealand Absolute IT Full time

    Wellington Central- Helpdesk & Support- Empower your learning and development- Full Time- Permanent- 24 Apr 2024About the CompanyOur client are a not-for-profit organisation, who play a key role in the advocation and support for the health and wellbeing of the disabled community of Aotearoa New Zealand.About the RoleAs an IT Support Analyst, you'll play a...

  • Test Analyst

    2 weeks ago


    Wellington City, New Zealand Absolute IT Full time

    Wellington- Testing and Quality Assurance- Market Rate- Full Time- Contracting- 27 Feb 2024**About the Company** Our client is part of a national government organisation, and is responsible for the provision of healthcare services to the general population within the Wellington Region. **About the Role** The Test Analyst is a crucial member of the...

  • Data Analyst

    3 weeks ago


    Wellington City, New Zealand Absolute IT Full time

    Wellington- Business/System Analyst- NZD120 - NZD130 per hour- Full Time- Contracting- 18 Apr 2024- Contract to 30_th_ of June. - Immediate Start. - Experience with Data Migrations required. **About the Company** Our client are a national government organisation, focusing on support the health and wellbeing of the population of Aotearoa New...


  • Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 14 Mar 2024**: - **Auckland - Auckland**: - **IT Business Analysts** **About the Role** The Applications Support Analyst is a critical role within the Information technology team. This team exists to provide the organisation with its Technology needs. This role will be responsible for the overall administration of...

  • Test Analyst

    2 weeks ago


    Wellington, Wellington, New Zealand Absolute IT Full time

    Wellington- Testing and Quality Assurance- Market Rate- Full Time- Contracting- 27 Feb 2024About the CompanyOur client is part of a national government organisation, and is responsible for the provision of healthcare services to the general population within the Wellington Region.About the RoleThe Test Analyst is a crucial member of the Rectification Team,...

  • IT Support Analyst

    2 weeks ago


    Wellington Central, Wellington, New Zealand Absolute IT Recruitment Specialists Full time

    Wellington Central- Helpdesk & Support Competitive Salary- Full Time- Permanent- 11 Jan 2023- Great Personal Development Government Agency Competitive SalaryABOUT THE COMPANYOur client, Crown Law provides legal advice and representation services to the government in matters affecting the executive government. The services provided include matters covering...

  • Senior Data Analyst

    4 weeks ago


    Wellington City, New Zealand Absolute IT Full time

    Wellington- Data/Data Warehousing/Business Intelligence- NZD110000 - NZD125000 per annum- Full Time- Permanent- 12 Mar 2024- Opportunity to work for the public sector. - Wellington based, competitive remuneration & benefits. - Experience with Power BI and SQL **About the Role** Our client is looking for an Intermediate/Senior Data Analyst to join their...


  • Wellington, Wellington, New Zealand Absolute IT Recruitment Specialists Full time

    Wellington- Helpdesk & Support- NZD90 - NZD100 per hour- Full Time- Contracting- 24 Jul 2023- Strong Technical Process Documentation experience Incident and problem management in a Service Desk environment Wellington 6 months contract, Start ASAP AugustABOUT THE ROLEWe have an exciting opportunity for a skilled and experienced IT Support Analyst who will be...


  • Wellington, Wellington, New Zealand Find It Recruitment Full time

    We are searching for a hardworking Senior Business Analyst to join our dedicated team at Find IT Recruitment in Wellington.Growing your career as a Full time Senior Business Analyst is a promising opportunity to develop indispensable skills.If you are strong in problem-solving, persuasion and have the right determination for the job, then apply for the...

  • Senior Data Analyst

    2 weeks ago


    Wellington, Wellington, New Zealand Absolute IT Full time

    Wellington- Data/Data Warehousing/Business Intelligence- NZD NZD125000 per annum- Full Time- Permanent- 12 Mar 2024- Opportunity to work for the public sector. Wellington based, competitive remuneration & benefits. Experience with Power BI and SQLAbout the RoleOur client is looking for an Intermediate/Senior Data Analyst to join their international revenue...


  • Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 28 Mar 2024**: - **Auckland - West Auckland**: - **Management Analyst** **About the Role** The Applications Support Analyst is a critical role within the Information technology team. This team exists to provide the organisation with its Technology needs. This role will be responsible for the overall administration...

  • Solution Analyst

    3 weeks ago


    Auckland City, New Zealand Absolute IT Full time

    Auckland Central- Business/System Analyst- $110,000-$130,000 BOE- Full Time- Permanent- 15 Apr 2024**Join Our Team as a Solution Delivery Engineer!** Are you ready to be part of a cutting-edge team revolutionizing the freight industry? We’re seeking a Solution Analyst to drive the seamless integration of technology and business needs within our dynamic...

  • Cybersecurity Analyst

    2 weeks ago


    Wellington, Wellington, New Zealand Absolute IT Recruitment Specialists Full time

    Wellington- Security- NZD NZD140000 per annum- Full Time- Permanent- 30 Mar 2023- Permanent opportunity with a thought leader in security solutions. Wellington based opportunity paying competitive salary.ABOUT THE COMPANY:Our client works towards providing cyber security products, managed services and consulting to their clients with an aim to protect them...


  • Wellington City, New Zealand Absolute IT Recruitment Specialists Full time

    Wellington- Helpdesk & Support- NZD70000 - NZD82000 per annum- Full Time- Permanent- 09 Jun 2023- Level 1 & 2 Desktop Support Engineer - Government agency, Wellington, Auckland or Christchurch based - Flexible working **ABOUT THE COMPANY** Our client is a public service department of New Zealand charged with overseeing the New Zealand education...

  • Asset Data Analyst

    4 weeks ago


    Wellington City, New Zealand Absolute IT Recruitment Specialists Full time

    Wellington- Data/Data Warehousing/Business Intelligence- NZD80 - NZD100 per hour- Full Time- Contracting- 06 Jul 2023- **Data Analyst /Asset oriented data management / Data Entry**: - **Infrastructure background industry experience**: - **12months contract - Based in Petone** **ABOUT THE ROLE** Our client is in need of a Asset Data Analyst to improve the...

  • Change Analyst

    3 weeks ago


    Auckland City, New Zealand Presbyterian Support Otago Full time

    **Full Time**: - **Application Closes 13 Mar 2024**: - **Auckland - Central Auckland**: - **Financial Analyst** **Change Analyst** **National Support Office** **About the role** We are looking for a Change Analyst to join our team. Southern Cross Healthcare is on a transformation journey, “Reimagining 2033”, as a Change Analyst, you will play a...

  • Senior Data Analyst

    2 weeks ago


    Wellington Central, Wellington, New Zealand Absolute IT Recruitment Specialists Full time

    Wellington Central- Data/Data Warehousing/Business Intelligence- Market Rate- Full Time- Contracting- 26 Jun 2023ABOUT THE CLIENTOur client is a public sector organisation who play a key role in supporting a goods market that provides genuine value for the population of Aotearoa New ZealandABOUT THE ROLEWe have partnered exclusively with our client to...

  • Data Analyst

    4 weeks ago


    Auckland City, New Zealand Zone IT Solutions Full time

    We have Data Analysts for a Permanent role in Auckland Location. This role is with a Global IT leader for one of the largest projects. **Requirements**: - 4+ years experience as a Data Analyst or related discipline - Deep working knowledge of SQL (SQL, SSIS) and PowerBI - Proficient knowledge of the software development lifecycle - An open mind and...

  • Senior Data Analyst

    2 weeks ago


    Wellington, Wellington, New Zealand Absolute IT Recruitment Specialists Full time

    Open position for Junior to Intermediate Data Analyst with Business Analyst experience in Telco industry:Required skills: Tableau, Python, R/Power BI, SQL, M365, Snowflake, AWS/AzureLocation: Wellington/AucklandAbout the role: Working closely with the Data and Analytics team to automate and optimize complex systems, consolidate data sources, and make data a...