Call Center Operator

3 months ago


Auckland City, New Zealand Schindler Full time

**Location: Auckland, Auckland, New Zealand**
**Job ID**: 73761

**We ElevateYou**:
We’re enhancing the quality of life in urban environments by providing the best mobility solutions across buildings.

Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators and related services. Together Schindler moves more than two billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

In New Zealand, we employ over 150 people across our locations of Auckland, Hamilton, Wellington and Christchurch.

We are committed to providing you with safe, reliable, trusted and innovative building transport solutions so that Schindler New Zealand continues to be your first choice.

We Elevate... You

**Join us as a**

**Call Center Operator - Receptionist**:

- At Schindler, we have a great culture that is supportive and inclusive
- Based in Grafton / Avondale, Auckland - Permanent full-time position
- We are passionate about giving our employees the opportunity to grow their career within Schindler.

**About the role**:
As a **Customer Service Representative - Call Centre Operator - Receptionist**,** **you will work closely with the Call Centre and wider team to ensure the smooth flow of communication between our valued customers and field staff.

**What we are looking for**:

- Previous Call Centre and/or Reception experience
- Strong customer service skills and high attention to detail
- Confident / positive person who thrives in a busy and dynamic work environment
- Ability to deal with multiple customer queries and remain calm under pressure
- Strong written and verbal communication skills
- Experience with CRM system
- Experience in SAP or similar and Microsoft Office suite
- Have appropriate NZ work visa, residency or citizenship, and currently is in New Zealand

**What's in it for you**:

- **Competitive base** (Depending on qualification and industry experience)
- Annual Bonus
- Employee of the month & year recognition with rewards
- Long service recognition and reward program
- Potential for real growth both personally and professionally
- Opportunity to access educational support and social activities

**Do you want to move the future with us?**:
**Together let's elevate New Zealand**:



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