Systems Specialist

6 months ago

Dunedin, New Zealand University of Otago Full time

**INFORMATION TECHNOLOGY SERVICES**
**INFORMATION SYSTEMS GROUP**

The University of Otago is New Zealand's oldest University and is growing its digital capabilities to position for the future. To this end the organisation has modernised its Information Systems department with new roles and a mission it is to deliver future focused digital systems that will enable the organisation for the years ahead. Come and join a talented team that helps the future happen.
- Make your mark in this key senior role delivering systems outcomes for clients.
- Experience in one of the country's most complex IT environments.
- Great people and a collaborative IT culture.
- Awesome employee benefits, WFH and flexi work options.
- Competitive salary and 5 weeks annual leave.

**_ Te mahi / The role_**

We are looking for experienced systems specialists to join our team. Our systems specialists work in small nimble teams across a range of systems in each of our product portfolios.
- We currently have vacancies in our Research and Facilities systems portfolios, as Senior Systems Specialist and/or Systems Specialist, you will:

- Provide technical skills around the systems in your portfolio, including troubleshooting issues, resolving problems, monitoring performance and working closely with clients.
- Collaborate with our customers to help them achieve their objectives, while capturing continual improvement opportunities.
- Mentor other systems specialists around you and enable others to grow and learn across the systems in your specialist domain.
- Stay current on industry trends and new technologies in the research or facilities space and make recommendations for improvement and innovation.
- Create and maintain technical documentation and training materials for end-users and internal technology teams.
- You will also be a great communicator and be committed to providing excellent customer service and work well in team environment.

**_ Kā pūkeka me kā wheako / Skills and experience_**
- Ideally, you will have considerable experience in a role involving the management and administration of information systems, including:

- A passion for delivering great outcomes to our clients across our systems.
- A keen ability to solve complex problems and deliver continuous improvement.
- You will have a demonstratable information systems generalist skillset.
- Proven information system administration skills and the ability to translate requirements into documented and managed change.
- Strong interpersonal and communication skills and a proven ability to work with stakeholders across the organisation.
- Ability to work independently and manage multiple priorities in a fast-paced environment.

**_ Mō te tīma / About our team_**

At the University of Otago, you would be joining the team responsible for empowering the future of New Zealand thinkers every day. You will be making learning easier for 21,000 students, setting 5,000+ staff up for success, and enabling the ground-breaking research which kick-starts innovations to benefit generations to come.

**_ P_**_ūroko / Further details_**

There are three permanent, full-time (1.0FTE) positions available, located in Dunedin.

We offer competitive salary, five weeks’ annual leave, a 6.75% superannuation scheme, and the ability to achieve real work/life balance. More information regarding employee benefits can be found here.

**_ Tono / Application_**

Applications will be reviewed as they are received. The University reserves the right to close this vacancy at any time.

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