Team Leader- Disability Claims

4 weeks ago


Auckland City, New Zealand Ensure Recruitment Full time

People management focused
- Managing a team of 8
- Great salary & benefits on offer

We have partnered with a well known and established organisation with a strong name in the life insurance market. They are currently looking to secure an experienced people leader to join their disability claims department.

**For you;**
- Progressive and dedicated senior management team
- Excellent salary & benefits including staff Life Insurance and Income Protection cover
- High performing and stable claims team
- Fantastic company culture
- Flexible working options - 2 days at home, 3 days in the office
- Leading life insurer - an award-winning brand

As a
**Team Leader/Manager, **you will;
- Be responsible for the overall achievement of service level, productivity and quality targets
- The overall leadership and ongoing development of the Claims team and the claims capability
- Actively contribute to towards the formulation, development and implementation of the claims philosophy, best practice and procedures
- Proactive stakeholder engagement, relationship and expectation management

**This role is suited to;**

Experienced Life/ Disability team leaders & managers looking for greener grass or a senior case manager (disability) looking to take the next step in your career.

Your background will include;
- Strong people management experience including coaching & mentoring, workflow allocations, performance management and escalations management.
- Stakeholder management experience both internal and external
- Quality monitoring and reporting experience
- Process improvement experience (desired)


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