Service Desk Team Member

6 months ago


Ashburton, New Zealand The Warehouse Full time

Company Description

The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

**Job Description**:
This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you

Hours of work are:

- Friday: 3:30pm to 9pm
- Sunday & Monday: 8am to 3:30pm

**Qualifications**:
Ideally you will have:

- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

Additional Information

What can The Warehouse offer you?
- Team Card: Awesome Warehouse Group discount card for all our brands
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more



  • Ashburton, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...

  • Retail Team Member

    6 months ago


    Ashburton, New Zealand Supercheap Auto Full time

    **Retail Team Member Supercheap Auto Ashburton (Canterbury)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want...

  • Service Deli Assistant

    6 months ago


    Ashburton, New Zealand Foodstuffs SI Full time

    **6 Months Fixed Term Maternity Cover - Service Deli Assistant** Do you love food? Are you a passionate foodie who enjoys creating and developing culinary delights? We are now looking for an energetic, passionate Service Deli Assistant to join the centre food hub of our store while one of our amazing team members starts her motherhood journey. You will...

  • Retail Team Member

    6 months ago


    Ashburton, New Zealand Macpac Full time

    **Retail Team Member Macpac Ashburton (Canterbury)** Who are we? Macpac is New Zealand's original outdoor brand. Founded in Christchurch in 1973, we've made it our business to show people that life is better when you're outside. Today, we are happy when we're helping people push their boundaries. We're a socially conscious business, and we operate in a way...

  • Apparel Team Member

    6 months ago


    Ashburton, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

  • Nightfill Team Member

    6 months ago


    Ashburton, New Zealand The Warehouse Full time

    Company Description The Warehouse Group (TWG) looks after some of New Zealand’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. As we've grown to be NZ's largest retailer, so has our ambition to be a positive force for NZ. Right now, the planet faces big challenges and we're...

  • Stockroom Team Member

    6 months ago


    Ashburton, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...

  • Casual Team Member

    6 months ago


    Ashburton, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...

  • Service Deli Assistant

    7 months ago


    Ashburton, New Zealand Foodstuffs SI Full time

    We are now looking for an energetic, passionate Service Deli Assistant to join the centre food hub of our store. You will provide assistance in the day-to-day requirements of our store’s service deli, including preparing and assisting with the merchandising of both the service and self-service cabinets. Customer service must be your strong suit as we pride...

  • Shopfloor Team Member

    6 months ago


    Ashburton, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...

  • Shopfloor Team Member

    7 months ago


    Ashburton, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

  • Service Deli Assistant

    7 months ago


    Ashburton, New Zealand Foodstuffs SI Full time

    **New World Ashburton** **Service Deli Assistant** **Part-time** Do you love food? Are you a passionate foodie who enjoys creating and developing culinary delights? We are now looking for an energetic, passionate Service Deli Assistant to join the centre food hub of our store. You will provide assistance in the day-to-day requirements of our store’s...

  • Service Deli Assistant

    6 months ago


    Ashburton, New Zealand Foodstuffs SI Full time

    **Do you love food? Are you a passionate foodie who enjoys creating and developing culinary delights?** We are now looking for energetic, passionate Service Deli Assistants to join the centre food hub of our store. You will provide assistance in the day-to-day requirements of our store’s service deli, including preparing and assisting with the...

  • Service Deli Manager

    8 months ago


    Ashburton, New Zealand Foodstuffs SI Full time

    **Service Deli Manager** **Full-time** Do you love food? Are you a passionate foodie who enjoys creating and developing culinary delights? We are seeking an energetic, passionate Service Deli Manager to join the centre food hub of our store. This role requires the planning and managing of the day-to-day requirements of our store’s Service Deli,...

  • Service Deli 2ic

    4 months ago


    Ashburton, New Zealand Foodstuffs SI Full time

    **Service Deli 2IC** **Full-time** **Do you love food?** Are you a passionate foodie who enjoys creating and developing culinary delights? As 2IC you will be assisting our Service Deli Manager with communicating and organizing the day to day running of the department in order to achieve the highest possible standards of service, product range and quality....

  • Apparel Team Member

    7 months ago


    Ashburton, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing...

  • Apparel Team Member

    7 months ago


    Ashburton, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of...

  • Permanent Team Members

    6 months ago


    Ashburton, New Zealand St Pierre's Sushi and Bento Full time

    **We are looking for friendly, enthusiastic and reliable people to join our team** **St. Pierre’s Sushi and Bento Bowl i**s a fast growing company 100% New Zealand-owned. Since 1984, we have provided Kiwis with healthy, tasty, exciting and affordable food. If you have a passion for the hospitality industry and are interested in joining the team at...

  • In Store Team Member

    2 weeks ago


    Ashburton, New Zealand Domino’s Pizza Full time

    If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot! Whether you're after a chill gig for some extra cash or looking to kickstart a 'pizza-powered' career, your chance to dive into the world of Domino's and experience the hype of a fast, fun workplace might just be a couple of clicks...

  • Nightfill Team Member

    6 months ago


    Ashburton, New Zealand The Warehouse Full time

    **Company Description** The Warehouse Group (TWG) looks after some of New Zealand’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. As we've grown to be NZ's largest retailer, so has our ambition to be a positive force for NZ. Right now, the planet faces big challenges and we're...