Executive Housekeeper

7 months ago


New Zealand Millbrook Resort Full time

**Are you a leader that values connection within the team' Do you lead from the front and have experience leading large teams' Do you enjoy problem-solving and being creative'**

We have a fantastic opportunity for a self-motivated and strong people leader with a passion for team building and engagement to be a part of our world-class and high-performing team.

**Millbrook Resort is proud to be awarded Employer of the Year 2021 at the Queenstown Business Awards.**

**Our work ethos is nurturing and supportive. We are the Millbrook family and take great pride in being one of New Zealands best places to work.**

**Overview**

Set on 650 acres of lush green fairways, rolling hills and gentle streams, Millbrook Resort is an internationally acclaimed, luxury lifestyle resort, and we are proud to be an employer of choice within New Zealand.

We seek exceptional leaders like yourself, who are passionate about the team experience to come and join our five-star team

**The Role**

As Executive Housekeeper, you will manage and positively lead the housekeeping and property management team which consists of the laundry, public area, and accommodation teams including the management and private cleans for owner properties. The main objectives are to ensure we deliver a five-star cleaning experience to our guests whilst nurturing talent within the business, evaluating levels of guest satisfaction with a focus on continuous improvement.

**Success Profile**
- Minimum of three years experience within leadership
- Demonstrated the ability to build high performance, operation teams
- Strong leadership and communication skills, and willing to be hands-on
- High level of attention to detail and exceptional organisational skills
- Ability to strategize for the future, whilst remaining agile and flexible with current events
- Able to work in a fast-paced working environment and remain calm under pressure
- Resilient and able to respond to a variety of situations with a collaborative and flexible approach
- Flexibility to work weekends and public holidays

**Q & A with our Hotel Manager, Rebecca.**

**What is most exciting about this opportunity'**

The two most enjoyable aspects of this role are the people and the variety. No day is ever the same and opportunities and initiatives to get stuck into are endless. The team is very large from all over the world which allows for amazing friendships and unique relationships across the resort.

**Describe the day to day role of an Executive Housekeeper**

Your daily routine revolves around people and guest management. Ensuring the housekeeping supervisory and wider team are engaged, taken care of, prepared for their day, with a focus on growth and development. Focusing also on creating a five star experience for our guests.

**What is your favourite aspect of working in the IT department at Millbrook'**

I genuinely get up each morning and am happy to come to work. I love the variety, the people, and the ducks

Location: Arrowtown, Queenstown
Hours: Full time permanent (40 hours per week guaranteed)
Pay Banding: $75,000 - $85,000 depending on experience

**My Millbrook**

We believe our people are our greatest assets and love rewarding our hard-working team members. At Millbrook we encourage learning and professional development to help you grow and perform within your career. When you join the Millbrook family you will also enjoy a number of exciting benefits i Discounts on products and Easy free car and a daily travel allowance for team members who live more than 25km from the resort. If you wish to work in this dynamic, challenging and busy environment and have the attributes above, wed love to hear from you. Begin your Millbrook journey today and apply



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