High Level Retail Security Personnel

3 weeks ago

Auckland City, New Zealand Red Badge Security Full time

**Working on a Permanent Full-time basis at Westfield Newmarket, Red Badge Group are looking for highly motivated & well-presented individuals who can bring their outstanding customer service & people skills to our team**

As we continue to grow, we currently have multiple opportunities for individuals who were wanting a change, to develop & grow or are starting to progress a career in security

**What’s on Offer**:

- Flexible working hours and competitive weekly pay
- Opportunities for career progression with individual learning and development training
- Role variety - multiple work opportunities and experience
- Welcoming and supportive team environment
- 24/7 Support from the office and management team

**About Us**:
Red Badge Group is New Zealand’s leading independent provider of security and crowd management services across Key Facilities.

**About the Role**:

- Maintaining the safety and security of all individuals within the shopping environment
- Detect, deter, and observe customers.
- Locking/unlocking the mall or allowing after hours access to contractors
- Using specialist technology to assist with reporting.
- Create a positive working relationship with internal and external stakeholders (client, police etc).
- Patrolling the mall to monitor entrances & exits, and high-risk areas
- Monitoring and responding to customer conflicts, incidents or medical issues.
- Manage crowd flow in event of fire evacuations or other large incidents.
- Provide clear and concise daily reports detailing any incidents, observations, or actions taken during the shift.
- Provide outstanding customer service to all customers and retailers.
- Maintain a high level of professionalism at all times

**About you**:

- Valid Green COA Security License is desirable; however Red Badge can support you in obtaining one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
- Excellent interpersonal and communication skills, with the ability to interact with a diverse range of individuals in a positive and professional manner
- Strong observational skills and attention to detail
- Ability to remain calm and composed in high-pressure situations and make quick decisions when needed
- Able to take directives from Site Supervisors, Managers & clients; and work well in team environments
- Possess a strong, professional work ethic and desire to take responsibility.
- Must be reliable, confident & honest at all times
- Physical fitness and the ability to stand and walk for extended periods
- Availability to work flexible hours, including at least 1 weekend day.

Applicants for this position should have NZ residency or a valid NZ work visa.
- we would love to hear from you

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