Duty Manager

5 days ago


Tauranga, New Zealand Papamoa Pizza Ltd Full time

Fast Food Duty Manager runs the store in the absence of the manager and/or the owner to provide a hub for a fast, efficient, and friendly environment on both sides of the counter as well as for the brand officials. Full training will be provided as per Pizza Hut standards.

**Responsibilities**:

- Manage the inventory and check products on arrival for quality and correct quantities
- Ensure staff are trained to provide efficient service in the store kitchen and the front.
- Take overall responsibilities of the smooth and impeccable operations of the store through a hands
- on management approach.
- Delegate ordinary or out of ordinary decisions made by staff members in store.
- Take responsibility for maintaining health and safety standards, OSH and food and hygiene compliance in the store at all times.
- Implement the in-place marketing plan for better sales at the store
- Scheduling employee work hours to ensure that all shifts are adequately covered.
- Ensuring that customers are served quality food in a timely manner.
- Handle and record the customer’s complaints.
- Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
- Liaising between the director and higher management and the rest of the team working on the floor.

**Requirements**:

- One year of relevant work experience is advantageous
- Sound knowledge of labour laws as well as food health and safety regulations.
- Pre-employment drug and alcohol screening is required
- Excellent organizational and problem-solving skills.
- Outstanding leadership and management skills.
- Exceptional communication and customer service skills.
- Attention to detail.
- The ability to stand for extended periods
- Friendly, helpful, keen to engage with customers and problem solver.
- Reliable and honest, action-oriented person who does not stress in busy environment

**Your Benefits**:

- Minimum 30-hour roster, including late nights and weekends.
- Attractive salary of $30-$32/hr.
- Comprehensive training and career progression opportunities.
- Supportive management.
- Number of minimum hours per week: 30
- Number of maximum hours per week: 40


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