Client Information and Technical Officer
6 months ago
Job Title: Client Information and Technical Officer
Location: Lower Hutt, Wellington New Zealand
Fulltime
Minimum - Maximum Pay ($26-32/hour)
Company Overview:
**Overcomer Consultancy and Outsourcing Ltd** is a premier provider of outsourcing solutions, specializing in supplying skilled personnel for building and construction projects across New Zealand. As an accredited employer, we are committed to delivering exceptional technical expertise and outstanding customer service to our clients. We are currently seeking a talented individual to join our team as a.
As a Client Information and Technical Officer at Overcomer Consultancy and Outsourcing you will play a pivotal role in delivering top-notch customer service to our clients in the building industry. You will be responsible for handling inquiries, resolving issues, and ensuring client satisfaction. Additionally, you will provide support to our client-facing teams by managing client communications and maintaining positive relationships.
**Key Responsibilities**:
Resolve client issues and complaints promptly and effectively, ensuring a high level of customer satisfaction.
Coordinate with internal teams to address client needs and ensure timely resolution of issues.
Maintain accurate records of client interactions and transactions in our CRM system.
Proactively identify opportunities to improve the customer experience and implement solutions.
Stay updated on company products, services, and industry trends to provide informed assistance to clients.
Build and maintain positive relationships with clients to foster long-term partnerships.
Navigate and operate various software platforms with confidence.
Identify and resolve IT systems and software issues.
**Qualifications**:
Previous experience in customer service or a related field is preferred.
Excellent communication skills, both verbal and written.
Strong problem-solving skills with the ability to think quickly and creatively.
Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in CRM systems and Microsoft Office Suite.
Positive attitude and a passion for delivering exceptional customer service.
Technical Support experience.
This is a permanent full-time position with 40 hours per week that can be adjusted to suit your schedule. The hours are adaptable and can be set up to suit.
**Job Types**: Full-time, Part-time
**Salary**: $26.00 - $32.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Professional development assistance
- Relocation assistance
- Visa sponsorship
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus
- Overtime pay
-
Manager Aeronautical Information Management
6 months ago
Lower Hutt, New Zealand Airways Full timeLead a globally performing team shaping the future of aeronautical information - Join an innovative organisation at the heart of NZ aviation - Wellington office location **About Us**: Airways International Ltd (AIL) is the commercial arm of Airways New Zealand - providing air traffic services training, simulation & selection solutions, aeronautical...
-
Senior Technical Artist
6 months ago
Lower Hutt, New Zealand A44 Full timeThe Senior Technical Artist acts as a bridge between artists and programmers and supports the art team with content creation using a mix of in-house tools and middleware. You will play an integral part in helping to define and refine the art production pipeline, while supporting the content creation team to create graphically stunning games without...
-
Manager Aeronautical Information Management
6 months ago
Lower Hutt, New Zealand Airways Full timeLead a globally performing team shaping the future of aeronautical information - Join an innovative organisation at the heart of NZ aviation - 5 weeks AL, developmental opportunities, well-being perks and more **About Us**: Airways International Ltd (AIL) is the commercial arm of Airways New Zealand - providing air traffic services training, simulation &...
-
Technical Writer, Engineering Design
4 months ago
Lower Hutt, New Zealand Wellington Water Full timeSupportive team environment - Work with a variety of internal technical stakeholders - Based close to the beach and great cafés in Petone This is a full-time position of 40 hours per week The remuneration range for this role is $83,096 to $117,312 (including KiwiSaver) depending on skills and experience **The opportunity** As the Technical Writer you...
-
Technical Capability Specialist
3 months ago
Lower Hutt, New Zealand Hutt City Council Full time**Technical Capability Specialist** - Interesting and varied work - Supporting our community - Lower Hutt Based **About us** At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive - Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. Our...
-
Technical Advisor
4 months ago
Lower Hutt, New Zealand Wellington Water Full timeVariety in your work with rewarding challenges. - On-going training and development. - Petone based position. The remuneration range for this role is $71,769 to $101,321 (including KiwiSaver) depending on skills and experience, so join us and play a critical role in reducing the loss of our wai (water). **The opportunity** As a technical Advisor you will...
-
Wellkiwis Technical Officer
6 months ago
Upper Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki whanau ora ki Te Awakairangi **Location**: ESR, Upper Hutt (66 Ward Street) **Service**: Wellkiwis **Contract**: Permanent part-time or full-time (32 hours - 40 hours a week) **Salary**: $55,260 - $74,712 Kōrero mō te tūranga - About the role This role supports an award winning clinical team in the field of influenza research. Your...
-
Junior/intermediate Technical Animator
4 months ago
Lower Hutt, New Zealand A44 Full timeAs a Technical Animator, you will collaborate with art, design and engineering to steer and creatively solve challenging technical problems with the Character and Animation pipelines. You’ll be responsible for the skinning and rigging of our characters, as well as developing tools and working within Unreal Engine to create performant, real-time rigs and...
-
Parks Officer
1 month ago
Lower Hutt, New Zealand Hutt City Council Full timeInteresting and varied work - Supporting our Lower Hutt community - Friendly & supportive team **About us** At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive - Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. Our council has set out...
-
Senior Client Services Coordinator
6 months ago
Lower Hutt, New Zealand Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Senior Engineer
2 months ago
Lower Hutt, New Zealand Wellington Water Full timeTake the lead on complex issues, review work and provide technical support - Flexibility to work from home 2 days per week - Permanent position, based near the cafes and beach in our Petone office This is a full time position of 40 hours per week The remuneration range for this role is $106,892 to $150,906 p.a. (including KiwiSaver) depending on skills and...
-
Nail & Beauty Technician
6 months ago
Lower Hutt, New Zealand LALA NAILS AND BEAUTY LIMITED Full time**Nail & Beauty Technician** Growing from a humble beginning, we thrive on bringing the finest nail cares to daily life. With expanding clientele in Wellington, we are seeking 2 passionate and skillful Nail & Beauty Technicians who are attentive to nail services to join our growing team. This role is based on permanent and full-time employment (minimum 30...
-
Environmental Health Officer/environmental
3 months ago
Lower Hutt, New Zealand Hutt City Council Full timeMake a positive difference to environmental health in your community - Friendly, inclusive team environment - Great benefits and flexible work options **About Us** Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. At Hutt City Council our vision is to build a connected, resilient and inclusive city...
-
Logistics Officer
2 months ago
Lower Hutt, New Zealand Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Puchasing Officer
6 months ago
Lower Hutt, New Zealand Multispares Limited Full time**About the company** **Multispares **is the largest independent supplier of truck, trailer and bus parts in Australia and New Zealand. Our commitment to the principles of Quality Parts and Excellent Service and our belief in workplace flexibility means that we work with our team to bring out the best in them and help them to grow their careers through the...
-
Senior Network Infrastructure Specialist
6 days ago
Lower Hutt, Wellington, New Zealand Johnson Controls Full timeJob DescriptionWe are seeking a skilled Senior Network Infrastructure Specialist to join our team in Lower Hutt.About the RoleThis is a challenging and rewarding opportunity for a highly motivated professional to design, implement, and maintain secure network architectures for our clients. The ideal candidate will have excellent problem-solving skills, a...
-
Senior Engineer
2 months ago
Lower Hutt, New Zealand Wellington Water Full timeThis is a full-time position of 40 hours per week. The remuneration range for this role is $106,892 to $150,906 p.a. (including Kiwi Saver) depending on skills and experience. The opportunity This role is an exciting opportunity for a senior engineer to join a team of passionate 3 Waters engineering professionals within Wellington Water, where you will be...
-
Building Compliance Officer
2 weeks ago
Lower Hutt, New Zealand Hutt City Council Full timeMeaningful work - Inclusive, passionate team environment - Outstanding benefits and flexible work options **About us** At Hutt City Council our vision is to build a connected, resilient and inclusive city where all of our people thrive - Kia noho mai tēnei tāone hei pou herenga waka, hei pou herenga kaupapa, hei wāhi whai hua ki hōna iwi. We are...
-
Network and Systems Engineer
3 weeks ago
Lower Hutt, New Zealand Johnson Controls Full time**Build your best future with the Johnson Controls team** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries...
-
Team Lead Investment Planning
3 months ago
Lower Hutt, New Zealand Wellington Water Full timeWork collaboratively with Technical Teams and Senior Leaders - Huge variety of assets in a dynamic industry - Based Petone office close to the beach and shops This is a full time position of 40 hours per week The remuneration range for this role is 136,327 to $192,461 (including KiwiSaver),ideally looking to recruit between $136,327 to $160,384 depending...