Enforcement Officer

4 months ago


Wellington City, New Zealand New Zealand Government Full time

Opportunity to join our Safety Camera System (SCS) team
- Effectively support customers with their safety camera offence requests
- Permanent full-time role based in Wellington

Te Whiwhinga mahi | The opportunity We have an exciting opportunity to join our Waka Kotahi Safety Camera System team as an Enforcement Officer. The purpose of this role is to process safety camera offence tasks and make decisions in relation to enforcement activities. A core part of the role will be accurately verifying data and information provided by safety cameras to determine the correct course of action while adhering to detailed guidelines to meet legislative requirements and evidential standards. You'll efficiently and effectively support customers with their safety camera offence requests and have a strong focus manaakitanga and ensuring a seamless customer experience. For more information, view the position description here. HoursWe are currently recruiting for hours between Monday to Friday 7.55am - 6pm. Full time, 40 hours per week. Training You'll need to be available full time between 8am - 4.30pm, for 4 weeks training starting on Tuesday 29th October 2024.Ko koe tēnei | About you To be successful in this role, you will bring:

- Sound judgement and robust risk-based decision-making skills.
- Strong focus on customer experience while working in a Regulatory environment.
- Attention to detail and excellent communication skills.
- Strong interpersonal skills and proven experience in building and fostering strong relationships with internal and external stakeholders.
- High levels of resilience and ability to de-escalate situations.
- Ability to work autonomously and seek guidance where needed.

**Rā Katinga | Applications close**: 16 September 2024
To be considered for this position you must have a legal right to live and work in New Zealand.
NZTA| Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.


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