Consumer and Whanau Feedback Clinical Lead

2 weeks ago


Hastings, New Zealand Te Whatu Ora - Health New Zealand Te Matau a Māui Hawke's Bay Full time

**_Ehara taku toa i te toa takitahi. Engari, he toa takitini._**
- Success is not the work of one, but the work of many._

Permanent, Full-time

80 hours per fortnight (1.0FTE)

An exciting opportunity has arisen for a clinician who is culturally responsive and passionate about helping us to develop and embed a culture where consumer feedback is central to everything we do.

We want our consumers and whānau to tell us about what matters to them. That might be a suggestion, question, comment, compliment, or when something hasn’t gone as expected. We want to ensure the richness of what they tell us is used to improve equity and deliver better patient outcomes.

The Consumer and Whānau Feedback Clinical Lead is a key member of the Patient Safety and Quality Team.

Informal discussions are welcome, please contact Susan Barnes Patient Safety and Quality Manager on ph 027 4596418.

Te Whatu Ora - Health New Zealand, Te Matau a Maui, Hawke’s Bay in general encourages a workforce that is innovative, eager to learn and enhance their skills and is passionate about caring for our community. As part of our team we will support, encourage and help you to develop your career with us.

We are committed to delivering and living our Te Whatu Ora values of **He kauanuanu** - Respect, **Ākina** - Improvement, **Rāranga te tira**- Teamwork and **Tauwhiro** - Care. You should be someone who has similar personal values.

We are proud of our team’s diversity. We know the strength of a diverse and inclusive workforce helps us achieve the best outcomes for our patients and the communities in which we operate and serve.

**Te Whatu Ora -** **Health New Zealand, Te Matau a Maui, Hawke’s Bay **expects its employees to be vaccinated against COVID-19.



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