Triage Officer

Community focused and rewarding role
- Supportive team environment
- Hybrid opportunity based in Dunedin

Platinum Recruitment is proud to partner with the newly incorporated Charitable Trust
_He Ao Hou I Ōtepoti ki te Raki_ for their recruitment campaign for a Triage Officer servicing the North Dunedin area.

**About the organisation**:
The Trust aims to provide better access to resources, programmes, and support systems for our tamariki, whanau and community, as well as addressing gaps in services or interventions at various stages of people’s lives. The desired outcome is better health and wellbeing for the community, so we can all nurture our thriving young people together, so they will thrive.

**About the role**:
As the Triage Officer you will own and co-ordinate the delivery of the services and outcomes for vulnerable tamariki. Reporting to, and collaborating with the Strategic Planner, this role is requires taking a pro-active approach to ensure that at risk tamariki are identified and appropriate services are initiated. This is done by engaging with local schools and service providers, where the Triage Officer will manager outcomes in a timely manner.

Key responsibilities of the role include:

- Direct liaison with whanau to overcome any barriers of access to services;
- Identify gaps in services and develop solutions;
- Recording and reporting of interactions;
- Measure outcomes against strategic objectives and operational targets;
- Work closely and maintain relationships with the local community, schools, and wider stakeholders.

As the Triage Officer, you will have a genuine interest in the local community and care for the future, as well as at least three years' experience in a charity, local authority, or government agency (in a similar space) working with whanau and tamariki. You will have great interpersonal and relationship building skills, and excellent communication across all areas including verbal, written, and listening. You will always be considering the needs of the tamariki and whānau and be focused on how to ensure the best outcome for them. By developing innovative approaches to problems, you will need to be prepared to take calculated risks thus being confident in problem solving, analytics, and reporting.

**About the process**:
If this role sounds of interest to you then feel free to call Olivia from Platinum Recruitment for a confidential discussion on 027 752 8408. A full job description can also be reviewed upon request.

This is a rare and rewarding position to be a key member of a Charitable Trust doing amazing mahi for our community. You will get to work with diverse clients and stakeholders, making a real difference to the future of whānau wellbeing in our local community.

If this role aligns with your experience and values, be the change you wish to see and APPLY NOW

**_Platinum recognises that diversity is a source of strength, creativity, and innovation. Diversity creates value. At Platinum, we create a welcoming and inclusive community for people from all backgrounds to enable success._**

For more insight into the amazing mahi