Ward Clerk

2 months ago


Auckland City, New Zealand Te Whatu Ora - Health New Zealand Te Toka Tumai Auckland Full time

**Do enjoy dealing with customers in a fast-paced environment?**:

- **Are you looking for a role that will keep you on your toes and challenged?**:

- **Do you have a proven administration / reception or customer service experience?**

**Te whiwhinga mahi | The Opportunity**

Working for Te Toka Tumai | Auckland is an opportunity for you to make a real difference in the health and wellbeing of our Auckland community.

Ward 38 is a cardiology day stay ward which provides care for patient’s pre and post cardiac catheterisation in the adjacent Cardiac Investigations Unit. Ward 38 is a busy ward with a small outpatient clinic area within the ward.

We are looking for a Ward Clerk who enjoys a varied and high level of customer contact.

You will be responsible for
- Maintaining patient's files
- Arranging and monitoring patient movements
- Ordering/invoicing and other administrative tasks
- Reception for Day Stay and the outpatient clinics.

**Ko wai mātou | Our Organisation**

At Te Toka Tumai | Auckland we are committed to upholding Te Tiriti o Waitangi and providing culturally safe care. We value role modelling manaakitanga as demonstrated by Ngāti Whātua in the gifting of their whenua on which our hospitals stand. We aspire to having a workforce reflective of the communities we serve and achieving equitable outcomes for all.

**Nga Pūkenga Motuhake | Important Skills**

To be successful in this role, we are looking for the following:

- At least 2 years experience in an admin, frontline or customer service role in a hospital setting, preferably with experience as a Ward Clerk
- Strong organisational skills
- Ability to work with a team of health practitioners
- Excellent communication skills with a friendly style and a can do attitude
- A commitment to achieving equitable outcomes for Māori
- Demonstrate attention to detail and possess strong organisational skills with innovative ideas

The role is a Monday - Friday position 0700-1530hrs daily

You will be part of a high performing and supportive team who all have a common passion, care and enthusiasm for delivering a high quality experience and outcome for our patients

Click here for a copy of the Position Description

**Me pēhea te tuku tono | How to apply


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