Practice Care Team Lead
6 months ago
**The Opportunity**:
My clients are looking for a Practice Care Team Leader who will be responsible for operational leadership including management of the Practice Care team to ensure efficient, high-quality business practices whilst promoting growth through patient and referrer excellence
This role is a permanent full-time position and is located in Merival.
Opportunities like this are highly sought after and don't come along often. If you've worked in Healthcare in a Leadership role then this is the role for you
**Some of your key areas of responsibility will include**:
- Provide support to the Practice Manager and Medical Director to ensure smooth business operating systems, documentation management and facility oversight
- Manager roster to ensure Reception and Bookings are resourced appropriately
- Ensure all Practice Care team members receive appropriate support, training and ongoing upskilling/development opportunities
- Role model a proactive and collaborative approach to working with others in the day to day running of the Team
- Lead and contribute to a culture of continuous improvement across systems, processes and patient flow initiatives
- Liaise with Technical Leads and Medical Director to provide appropriate triaging for any complex cases
- Create a culture of inclusion and value
**To be successful in this role**:
- Demonstrated success in a previous leadership role. Minimum 2 years of experience within a Healthcare environment.
- Proficient in Microsoft Word, Excel & Outlook
- Strong attention to detail and problem-solving capability
- Experience working within an integrated computer system environment
- Methodical and logical thinker with high level customer service skills
- Ability to multi-task and work in a fast-paced changing environment
- Medical terminology experience is mandatory
- Excellent English - written and verbal
**What's in it for you?**
There are many benefits to this role, including location, a great company to work for, and a competitive salary
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