Sr. IT Saas Engineer

4 months ago

Auckland City, New Zealand Polygon Labs Full time

**What is Polygon Labs?**

Polygon Labs develops Ethereum scaling solutions for Polygon protocols. Polygon Labs engages with other ecosystem developers to help make available scalable, affordable, secure and sustainable blockchain infrastructure for Web3. Polygon Labs has initially developed a growing suite of protocols for developers to gain easy access to major scaling solutions, including layer 2s (zero-knowledge rollups and optimistic rollups), sidechains, hybrid chains, app-specific chains, enterprise chains, and data availability protocols. Scaling solutions that Polygon Labs initially developed have seen widespread adoption with tens of thousands of decentralized apps, unique addresses exceeding 225 million, over 1.2 million smart contracts created and 2.56 billion total transactions processed since inception. The existing Polygon network is home for some of the biggest Web3 projects, such as Aave, Uniswap, and OpenSea, and well-known enterprises, including Robinhood, Stripe and Adobe. Polygon Labs is carbon neutral with the goal of leading Web3 in becoming carbon negative.

Polygon is seeking an IT Engineer to support the acquisition, scaling, integration,administration, and lifecycle management for internal tools and services used across the organization.

**Responsibilities**:

- Own, integrate and maintain all tools and services used internally across the org, including, but not limited to:

- HRIS apps, Support Ticketing systems, Productivity Suites, CRM apps, Teleconferencing apps, source code & password mgmt services.
- Implement best practice policies and procedures for onboarding, scaling, security, backups and disaster recovery for all services.
- Coordinate monitoring performance and availability of services with DevOps team.
- Coordinate with teams across the org to manage capacity planning for all services, including maintaining and managing license pools for services.
- Coordinate with HR & team leads to manage standardized employee groupings across tools, and to customize workflows and admin rights per team within tools and services.
- Design staff onboarding and exit procedures and policies for services in coordination with HR & team leads.
- Standardize management procedures and contacts for all services.
- Coordinate with Finance team to standardize payment policies and methods for services across the org.
- Manage end-user training plans and documentation for service use.

**Requirements**:

- You have worked with Okta and integrated it with multiple SaaS products utilized on both Mac and Windows laptops. Experience architecting setups and final configurations in a SaaS environment utilizing API and workflows for integration and data management.
- Experience using and configuring MDM software (Intune and Mosyle) to standardize tools deployment across org teams and devices is a plus.
- You’ve configured service desk systems for use with various business functions and workflows. Experience with Jira preferred.
- You've managed virtual meeting software and remote conference sessions with global attendees, and meetings sizes 200+. Experience integrating external services and plug-ins for use across the org, and experience with Zoom are plusses.
- Bonus if you've used a source code control system to store service configs and track config updates for services.
- High aptitude for understanding and learning new software packages, and the ability to understand end business processes is essential. ITIL/ITSM and PMP experience is a plus.

**How you’ll work**:

- We're a global, distributed team because we take talented, motivated people where and when we find them.
- That means you'd be one of over 200 remote employees working in 80 countries. You'll manage your availability along with the availability of resources to support the varied operational, functional, and regulatory needs of people employed in so many locations, and using so many service providers to connect to company systems.
- You'll partner with DevOps team members in locations where employees are clustered to meet availability objectives, and to accommodate location and team specific service requirements.

**Polygon Labs Perks**

The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes, the following benefits:
Remote first global workforce

Industry leading Medical, Dental and Vision health insurance fully covered for each employee*

Company matching 401k with 6% match*

$1,500 Home Office Set Up Allowance (life-time max)

$2,000 Annual Employee Development Program

$200 Annual Book Allowance Program

Internet or phone reimbursement

Generous & flexible PTO and country-specific holidays

1 company wide wellness Friday day off per quarter

Company issued laptop

Employee Assistance Programs
- In certain countries medical, dental and vision is fully covered for any dependents. This is country and plan specific.
- 401k is fo

  • Marketing Specialist for IT Services and Saas

    3 weeks ago

    Auckland City, New Zealand Mace IT Services Full time

    **Location**: Auckland, New Zealand **Company**: Mace IT Services **About Us**: Mace IT Services & Juniorlogs is a leading provider of innovative IT services and SaaS solutions, specialising in student management systems. Our mission is to empower SMBs and educational institutions with cutting-edge technology that brings administrative efficiency. **Key...

  • Test Engineer, Sr

    4 months ago

    Auckland City, New Zealand Fiserv, Inc. Full time

    **Calling all innovators - find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit...

  • Contract C# Developer

    2 months ago

    Auckland, New Zealand Mcs Group Full time

    MCS Group is working with a multi-award-winning local software house as they look for a Contract C# Developer to join on a contract basis. This C# Developer will have experience of SaaS and system integration projects and will support integration for new and existing customers. The initial contract duration is 6 months, and the role can be worked...

  • Sr. Sw Engineer

    3 months ago

    Auckland City, New Zealand Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Senior Integrated Operations Engineer

    1 month ago

    Auckland, New Zealand Rocket Lab Full time

    Senior Integrated Operations Engineer - Team X Add expected salary to your profile for insights ABOUT ROCKET LABRocket Lab is a global leader in launch and space systems. The rockets and satellites we build and launch enable some of the most ambitious and vital space missions globally, supporting scientific exploration, Earth observation and missions to...

  • Director of Engineering, Platform

    4 months ago

    Auckland City, New Zealand Actionstep Full time

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. We are expanding our Engineering Team to ensure we are evolving and enhancing the Actionstep Solution to meet and...

  • Director of Engineering, Product

    4 months ago

    Auckland City, New Zealand Actionstep Full time

    Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. We are expanding our Engineering Team to ensure we are evolving and enhancing the Actionstep Solution to meet and...

  • Engineering Manager

    4 months ago

    Auckland City, New Zealand Vector NZ Full time

    Engineering Manager - Full-time - Engagement type: Permanent - Employee - Department: Vector Technology Solutions (VTS) **Who we are** We’re a team on a mission to revolutionise the way energy data is managed, accessed and used globally. The software we build aims to liberate the energy information crucial to energy innovation. Through our strategy of...

  • Sr Solutions Engineer

    3 months ago

    Auckland City, New Zealand f5 Full time

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: The Solutions Engineer (SE) is a technical sales role. The SE’s primary responsibility is to provide technical expertise...

  • Software Engineer

    3 months ago

    Auckland City, New Zealand Vista Group International Limited Full time

    Description This senior level Software Engineer role sits within our Veezi team and involves building SaaS services, improving existing SaaS product, enhancing our DevOps process, and assisting with the deployment of cloud infrastructure and tooling solutions. You'll get involved in some interesting and challenging projects involving cloud deployment...

  • Software Engineer

    3 months ago

    Auckland City, New Zealand Vista Entertainment Solutions Full time

    This senior level Software Engineer role sits within our Veezi team and involves building SaaS services, improving existing SaaS product, enhancing our DevOps process, and assisting with the deployment of cloud infrastructure and tooling solutions. You'll get involved in some interesting and challenging projects involving cloud deployment improvement,...

  • Operations Engineer

    3 months ago

    Auckland City, New Zealand SAS IT Full time

    We are currently seeking for an **Operations Engineer** to join our team. **Location - **Auckland, New Zealand **Job type - **Full time **Duration - **Permanent **Minimum guaranteed hours - **40hrs **Salary - **$64'000 NZD **The Key Responsibilities will be**: - Establishing networking environment by designing system configuration; directing system...

  • Operations Engineer

    4 months ago

    Auckland City, New Zealand SAS IT Full time

    We are currently seeking for an **Operations Engineer** to join our team. **Location - **Auckland, New Zealand **Job type - **Full time **Duration - **Permanent **Minimum guaranteed hours - **40hrs **Salary - **$75'000 NZD - 90'000 NZD **The Key Responsibilities will be**: - Establishing networking environment by designing system configuration;...

  • Sr. Software Engineer

    4 months ago

    Auckland City, New Zealand Vacasa Full time

    **Why Vacasa**: We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in the US thanks to the people who give us their best every day. You'll fit right in here if you're curious, collaborative, innovative, and thrive in a...

  • Back-End Software Engineer

    4 weeks ago

    Auckland, New Zealand Consult Recruitment Full time

    Back-End Software Engineer August 14, 2024 About the Company: Our client is a leading player in the software industry, particularly within the automotive sector. They are known for their innovative SaaS solutions and have a strong focus on delivering top-quality products that revolutionize their industry. With decades of success, they maintain a culture that...

  • Performance Engineer

    4 months ago

    Auckland City, New Zealand Vista Group International Limited Full time

    Description Assist in the design, implementation and execution of Vista’s performance testing strategy, including development and maintenance of the test platform and load tests across Vista’s SDLC and SaaS environments. This Performance Engineer role is part of team that carries out both performance testing and internal consulting activities, as well...

  • Cisco Field Engineers

    5 months ago

    Auckland City, New Zealand Xnet IT Full time

    We are Australian based company and seeking freelance field engineers from Auckland, Wellington, Tokoroa, Taupo, East Tamekia, Rotura, Seaton, Palmerston and North Shore areas who are qualified with Cisco Networking skills to perform on-site activities during a remote intervention. **We are interested in the following areas of expertise**: - Rack mounting...

  • Senior Test Engineer

    4 months ago

    Auckland City, New Zealand Consult Recruitment Full time

    **Innovate with Cutting-Edge Tech**: Harness the power of Cypress, XRAY, and Jira in our dynamic QA team. **Elevate Your Career**: Engage with impactful projects in a culture that champions growth and learning. **Join Our Community**: Enjoy a collaborative environment with flexible work options and competitive benefits. Our client is forward-thinking,...

  • Back-End Software Engineer

    4 weeks ago

    Auckland, New Zealand Consult Recruitment Full time

    Back-End Software Engineer August 14, 2024 About the Company: Our client is a leading player in the software industry, particularly within the automotive sector. They are known for their innovative SaaS solutions and have a strong focus on delivering top-quality products that revolutionize their industry. With decades of success, they maintain a culture that...

  • Back-End Software Engineer

    4 weeks ago

    Auckland, New Zealand Consult Recruitment Full time

    Back-End Software Engineer August 14, 2024 About the Company:Our client is a leading player in the software industry, particularly within the automotive sector. They are known for their innovative SaaS solutions and have a strong focus on delivering top-quality products that revolutionize their industry. With decades of success, they maintain a culture that...