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Operations Engineer

4 weeks ago

Auckland City, New Zealand SAS IT Full time

We are currently seeking for an **Operations Engineer** to join our team.

**Location - **Auckland, New Zealand

**Job type - **Full time

**Duration - **Permanent

**Minimum guaranteed hours - **40hrs

**Salary - **$64'000 NZD

**The Key Responsibilities will be**:

- Establishing networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
- Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, collaborating with network architects on network optimization.
- Securing network system by establishing and enforcing policies, defining, and monitoring access.
- Providing support and technical assistance to network users.
- Reporting network operational status by gathering, prioritizing information, and managing projects.
- Providing support for voice solutions.
- Physical installation of equipment.
- Ensuring the level of customer communication is kept high.
- Interfacing with customers.
- Core Network support and rollout.
- Document, update and own solution diagrams.
- Striving to achieve first call resolution and maintain the quality of service provided by the Operations and Service Desk.

**You must meet the following skills and experience requirements**:

- At least two years of relevant work experience as an Operations Engineer
- A formal engineering qualification is preferable.
- Proactive, resilient and enthusiastic.
- Ability to solve complex problems with effective decision making.
- A 'can do' attitude with flexibility, and a desire to contribute positively to our team.
- Ability to work well under pressure, meet deadlines, be able to multitask and prioritize tasks.
- Good understanding of the required software, reports, tools, and metrics.

**Salary**: $64,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Morning shift