Senior Credit Control Specialist

2 weeks ago


Wellington City, New Zealand New Zealand Government Full time

Join a collaborative, supportive and proactive team
- No typical day in this role with lots of variety
- Own and manage your own ledger
- Wellington central offices

Kōrero mō te tūranga - About the role
Due to a recent company acquisition our team is growing and we are looking for a Senior Credit Control Specialist to join our team.
You'll be at the forefront of our financial operations, join a team of professionals and help drive the development and execution of effective credit control strategies. Your expertise will be crucial in maintaining strong client relationships, minimising financial risk, and contributing to the overall financial health of NZ Post. Working as part of a collaborative team of Senior Credit Control Specialists, you will own and manage your own ledger and ensure debt collection on strategic customer accounts is proactively managed with a real focus on timely payments of invoices.
Overseeing a number of strategic debt portfolios which include significant organisations, Governmental accounts, partnerships, and international customers, managing direct debit failures, account holds, monthly reporting, external collections, liquidations/receiverships and minimising write-offs on customer accounts. A vital part of the process requires strong relationship building and regular engagement with customers, stakeholders, and numerous internal teams.
There'll be opportunities to participate in projects and contribute real value to not only the immediate Credit Control team but also the wider Finance Shared Services team.
Mōu - About you
As an experienced Credit Control Specialist, you'll have strong communication skills that allow for effective negotiation and engagement with customers and internal stakeholders. You'll understand the importance of managing your own ledger and have in-depth knowledge and experience in Accounts Receivable systems, processes and practices.
Adept at reviewing, and approving write-off's, refunds and credit notes, you'll enjoy both working autonomously but also as part of a high performing team.

**You'll combine this**:

- Experience of working in a large or complex organisations
- Excellent written and verbal communication skills
- Effective stakeholder engagement at all levels
- Ability to work to deadlines and under pressure
- A proactive and collaborative approach, and happy to pitch in as and when required

Mō te Tukurau Aotearoa - About NZ Post
NZ Post is an iconic organisation with a rich history and bright future. We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce. It's an exciting time to join.
He Aha Te Pai - What you'll love about us
Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Retail shopping discounts with our partners
- An Employee Assistance programme to support you when you need it
- Plus more

Hiahia? - Interested? Come and join the whanau
Applications for this position close on 4 July 2024
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.



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