Local Host Team Leader

4 months ago

Christchurch, New Zealand THL Full time

So you're keen to join the buzzing tourism and automotive industry??

Then you're in the right place.

**About Tourism Holdings Limited (thl)**

**We are**:

- NZ's premium tourism company operating iconic kiwi brands like Kiwi Experience, Waitomo Glowworm Caves and The Legendary Black Water Rafting
- the BIGGEST CAMPERVAN operator IN THE WORLD; with operations in NZ, AUS, US and UK such as maui, Britz, Mighty, Apollo, Cheapa Campa, Hippie, El Monte RV, Roadbear and Just Go.

We're looking for a full-time Local Host Team Leader to join our Christchurch Team. As a Local Host Team Leader at thl you will be responsible for greeting and helping our guests as they pick up and drop off the campervans in-store. You will also be a role model, leader and mentor for other local hosts.

**Some of your key qualities will include the following**:

- Ability to train and coach crews new to and/or learning various aspects of the role
- Keen eye for detail
- Take pride in your work and a team player
- Strong team spirit
- Multi-lingual would be an advantage
- Excellent customer service and interpersonal skills
- A full and current driver's licence

**Your role will involve the following**:

- Lead by example and be a role model for the team to aspire to and learn from in their day-to-day work
- Co-ordinate with management to distribute the day-to-day workload to the local host staff depending on skill and knowledge
- Motivate and inspire crew
- Lead by setting a good example through behaviour and communication (same as the first one)
- Facilitate problem-solving and collaboration
- Keep the team focused and on track
- Working with a fun and hard-working team that provides the highest level of customer service and who are passionate about our brands and products
- Familiarise our customers with product knowledge, on-road procedures and what's fun to do in our beautiful country

**Benefits and perks**:

- We offer a very competitive wage
- Our products are fun, and our jobs are too. You'll be a part of a creative and collaborative team that invites one and all to bring cool ideas to life that impact our business
- You'll be a part of a flexible work environment that lives and breathes travel and experiences
- Want to go on a road trip with your friends and family? We'll hand you the keys to your ride
- Want to go caving underground and abseiling down waterfalls? We'll provide you with a wetsuit and some rope
- Working for thl opens an epic world of fun experiences and you'll probably have to re-write your bucket list
- As part of the thl group, there are also plenty of career progression opportunities

If you love being part of a team, looking for a challenge or a company that pushes personal and professional development and growth, then we want to hear from you
- Reference #- 46892- Posted on- 17 Sep 2024- Closes on- Location(s)- Christchurch- Expertise- Customer Service- Job level(s)- Experienced/Skilled- Work type(s)- Fixed Term Full-time- Group division- THL Rentals

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