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Citrix Senior Systems Engineer

5 months ago

Napier, New Zealand Datacom Full time

Our Purpose
Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

Why You Want to Join Us - Our Team and Culture, Benefits, Career Growth and Flexibility
We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally across Australia, ASIA, US and the UK. In the regions we continue to grow and actively support local workforces and their families, and we are focused on being a great place to work to facilitate an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

- SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.
- BENEFITS - Amazing benefits such as free Healthcare and Life Insurance from leading providers and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass
- DEVELOPMENT - Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps map the next steps of your career and what you need to do to get to where you want to be.
- OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 7000 strong workforce, there are many long-term opportunities to progress within.
- FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.

About the Role
**Due to some customers requiring security clearance, only NZ Citizens and Residents may be hired for this position**

As a Senior System Engineer specialist in Citrix and Virtualisation (extensive experience in Citrix is a must) you will work in an established professional service-based team where you have focused on delivering our customers’ needs while driving improvement to our services. With our focus on virtualisation services, you will be involved in supporting Citrix, VMware, Nutanix, Hyper-V environments, and the underlying infrastructure (HPE, Cisco, Dell) and working with cloud technologies (private and public). We build and run key systems for some great Kiwi companies and we help keep their businesses running and we are proudly passionate about getting the results that the customer needs and adding value to their business whilst maintaining an environment where we encourage and support your continued growth and learning.

What You’ll Bring
- Passion and pride in everything that you do
- Ability to multi-task between our varied client environments
- Confidence to engage with our clients and talk them through any issues or suggest changes that can be made to provide business and technological advances
- Honest and transparent communication with excellent organisation skills
- Aptitude to work within a team and the wider Datacom business
- Able to support and mentor other team members in growing their capabilities
- Ideally we would like someone who has worked in a service-provider environment

And on the technical side, some of the technologies we utilise and you will have sound or extensive knowledge of include:

- In-depth knowledge and experience of Citrix products such as Citrix Virtual Apps and Desktops and Citrix ADC/Netscaler.
- Enterprise Systems monitoring tools
- Experience in managing and supporting medium to large VDI based environments, including troubleshooting
- Experience with user profile management solutions (UPM, WEM, Ivanti, FSlogix)
- Virtualisation technologies (VMware, Hyper-V) and underlying infrastructure experience (infrastructure hardware and storage)
- PowerShell scripting experience
- Security
- Current industry certification desirable (Citrix, VMware.)
- Experience working in an ITIL based environment