Casual Event Staff
7 months ago
Bring your previous customer service skills, experience & initiative to join our Auckland Events Team in this unique and exciting role
- Experience Auckland's best upcoming events front-line
- Continuous development, growth and progression opportunities available
- Be fully supported, engage in meaningful work & be a part of a great team
**What’s on Offer**:
- Opportunities for career progression
- Individual learning and development training
- Role variety - multiple work opportunities and experience
- Flexible working hours & weekly pay
- Welcoming and supportive team environment
**About Us**:
We are 100% New Zealand owned, Red Badge Group is widely recognised as a market leader, trusted to deliver a full range of security planning and staffing solutions for some of New Zealand’s best events
**Be involved in exciting events such as**:
- All Blacks at Go Media Stadium
- Deep Hard n Funky
- Moana Pasifika
- Food Show
- FIFA Fan Festival at The Cloud
- Warriors and many more
**About the Role**:
- Provide excellent customer service to event attendees, ensuring a positive and enjoyable experience throughout the event, including greeting everyone and scanning tickets
- Ensuring the safety and security of all individuals at events
- Conduct security screenings including bag checks and scans, to maintain a secure environment
- Assisting in crowd and vehicle control
- Collaborate closely with event organizers, fellow security/ event staff, and other stakeholders
- Maintain a professional and approachable attitude while enforcing event rules including Conditions of Entry and ensuring only authorised persons access restricted areas.
- Assist patrons with wayfinding within the venue including finding their seats and other amenities
- Provide clear and concise reports detailing any incidents, observations, or actions taken during the event
- Ensure that only authorised individuals are allowed to enter the venue and access restricted areas.
- Report suspicious activity or persons & safety hazards as needed
**About you**:
- Valid Green COA Security License is desirable; however Red Badge can support you in obtaining one if you are 18 years old or over, have a clean criminal record & eligible to work in NZ.
- Excellent interpersonal and communication skills, with the ability to interact with a diverse range of individuals in a positive and professional manner
- Strong observational skills and attention to detail
- Ability to remain calm and composed in high-pressure situations and make quick decisions when needed
- Able to take directives from Team Leaders and Managers and work well in team environments
- Must be reliable, confident & honest at all times
- Physical fitness and the ability to stand and walk for extended periods
- Availability to work flexible hours, including evenings, weekends, and holidays - Most of the best events take place during these times
Applicants for this position should have NZ residency or a valid NZ work visa
**Job Type**: Casual
**Salary**: From $22.70 per hour
**Benefits**:
- Referral program
Schedule:
- Day shift
- Evening shift
- Night shift
- Weekend availability
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