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Ecommerce Operations Development Manager

1 month ago

Mangere, New Zealand Foodstuffs North Island Full time

**About Foodies**

You know New World, PAK’nSAVE and Four Square right? That’s us We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style - we are humble about it (apart from right now maybe) Our purpose built offices close to Auckland Airport is home to New Zealand’s largest Distribution Centre and our Support Centre where our team of 1000 people strong, all strive towards becoming one of the most customer driven retailers in the world.

eCommerce is one of the highest strategic priorities for Foodies and our ambition is to create a multi-channel network, leveraging the strengths of our members to refocus our digital front and customer experience.

**About the role**

As an eCommerce Operations Development Manager you’ll play a pivotal strategic role in some of the most exciting projects within eCommerce and some really exciting projects. You will identify opportunities, issues, ideate and test options before project managing the successful delivery of the right solutions to support our stores to deliver either sales growth, customer service improvement or reduce cost.

To achieve this, you’ll:

- Lead and manage end to end new initiatives from ideation to delivery across eCommerce
- Deliver high level business targets within customer experience, customer growth or efficiency
- Work closely with frontline store colleagues as well as data to really understand the performance of the business and how it can be improved
- Develop project plans, roadmaps and successful ensure all technology, resource and capital needs are met for the projects under development

**About you**

You’ll be an experienced Project Manager with effective stakeholder engagement skills and experience working in a customer facing business. As a self-starter able to lead the end to end improvement process from ideation to delivery, you’ll also be familiar with the latest customer and technological trends and will have a strong desire to work on some of the most cutting-edge solutions in eCommerce

You’ll also have:

- Relevant formal qualification such as PMI or PRINCE2
- Experience in delivering successful large-sized projects ($1m+ Capex)
- Demonstrated knowledge of the principles, methods and techniques necessary for the effective management of projects from initiation through to implementation
- Excellent analytical skills with the ability to contextualize situations so that issues can be viewed within a strategic setting
- Demonstrated ability to identify, monitor and manage the risks and implement risk management strategies

**What’s in it for you**

In return, we offer a competitive salary package including a discount our supermarkets, flexible working so you can get the most out of life, free parking, participation in the company superannuation fund, birthday leave and long service leave We also offer lots of learning and development opportunities to grow your career.

**Experience awesome. Achieve awesome. Be awesomely you.