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New - International Admissions & Student

1 month ago

New Plymouth, New Zealand Green School New Zealand Full time

**Imagine a school where nature IS the classroom, where learners are educated for sustainability and given the skills they need to be change makersnot in the future, but NOW**

Green School New Zealand seeks a dynamic mission-aligned professional to assume the crucial role of International Admissions & Student Recruitment Officer. This role is usually the first Green School employee with whom prospective families from around the world will engage. As such, it is imperative that this first voice and face of Green School is warm, mission-aligned and knowledgeable, creating advocates from every encounter.

Region: Located 406 Koru Road, Koru, Taranaki, New Zealand

Employment Type: Full-time, fixed term (one year)

Days Required: Monday - Sunday at 32 hours per week (must be available on some weekends)

Reporting to: Head of Campus

(*Please note this is a hybrid job role, where you come to campus and work from home)

**Responsibilities and Tasks**

**GSNZ Student Recruitment Strategy & Execution**
- Support the Admission Marketing Communications Team & Head of Campus in the implementation of student recruitment strategies
- Develop positive working relationships & customer experiences that lead to the recruitment of best-fit learners & families for Green School New Zealand. Communicate with other Green Schools Admissions Teams to share best practices

**GSNZ Student Recruitment**
- Establish and maintain positive, trusting and open relationships with all prospective families from New Zealand and around the world.
- Acquire and communicate a deep knowledge of the School’s mission and vision, ethos and offerings.
- Answer enquiries about the School, its ethos and it's curriculum with warmth, confidence and accuracy.
- Communicate decisions to applicants, including offers, which are legally binding, within agreed time frames.
- Assess and communicate to the families the fee status of applicants, classifying them as domestic or international as appropriate. This has legal implications.
- Ensures compliance with the requirements for GSNZ and all relevant government authorities for student enrolment.
- Manage and update the Student recruitment master Excel sheet to track enrollment numbers diligently and inform Finance, Head of Campus, and the Governing Body with timely, accurate enrollment numbers
- Collaborate with the Heads of Learning Neighbourhoods our student numbers per year level with enrollment
- and expected rotation numbers. Provide recommendations for improvement of the admissions process or experience

**GSNZ enrollment meetings & conversations**
- Build a tight and trusted relationship with the Head of Campus, Heads of Learning Neighbourhoods, and liaise with School teachers and staff
- Plan and take part in enrollment conversations
- and interviews with the Learning Neighbourhood Heads and Head of Campus Take parent online calls for questions and clarification of the enrollment process (converse in multiple languages)

**GSNZ Student Recruitment Events, visits & Experiences**
- Plan and conduct in-person Campus Admissions Visit for Applicants
- Plan and conduct large-scale school Open Day events
- Conducting and coordinating School recruitment events and having a presence within different communities advocating for our Green School Experience.
- Support online or virtual student recruitment activities and experiences
- Support new families' orientation
- Other activities and projects set by the Head of Campus
- Travel for events out of town may be required Represent GSNZ at events that have potential recruitment

**Coordination with Teams**
- Tuition/Billing Fee coordination with Finance
- Coordinate with admin/teaching teams to ensure timely/accurate student/family information is provided and updated on OA/Hero
- Sharing no photo list, updating & sharing parent directory (within privacy/sharing policies)
- Sharing information on departing students and collaborating with appropriate teams to ensure personalised offboarding experience
- Have regular meetings with Green School International Admission, Marketing & Communications Team

**KPIs**
- Student enrollment number and fill rate in Green School New Zealand
- Accomplish the budgeted enrollment target for Green School New Zealand
- Parent onboarding satisfaction (Net Promotor Score)
- Achieve a high NPS rating from onboarding parents in general
- Teamwork with the AMC team
- Support the entire Customer Journey for the whole Admissions, Marketing and Communication team, as well as our most important stakeholders in Finance and Faculty

**Requirements**:

- Excellent written and verbal communication skills
- Preferably bilingual with knowledge of multiple languages
- Ideally have international experience in education recruitment working in schools
- Have an awareness of Te Ao Maori perspectives
- Have experience with high-level customer sales system management
- Must be confident in delivering public presentations, hosting events, and fronting camp