Technical Dispatcher

5 months ago


Auckland City, New Zealand Downer Group Full time

**Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here**

Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:

- Free access to Marram health care benefits and discounted holiday homes
- Internal promotion encouraged, training and development on offer
- Discounts for Samsung, Repco, PB Tech, Gym memberships and more
- $500 bonus for current employees who refer a friend to Downer

Have a look at our other great benefits here Or copy and paste the following link into your browser: people.downergroup.co.nz/downer-benefits/

**Te** **kōwhiringa | The Opportunity**

Downer is an industry leader in water, providing water services to a quarter of New Zealanders. We support our customers across the full asset lifecycle from the conceptual development of a project through design, construction, commissioning, and whole-of-life support and optimization.

**A bit about the role**

Working out of our Albany office, you will be the central point of contact between Downer, our clients and third parties to ensure accurate and timely service to everyone involved. If you are looking for a fast-paced, diverse, and supportive working environment where individuals are encouraged, supported, and trained to achieve then look no further

In this position, you will:

- Receive client requests
- Log jobs and dispatch staff to the various sites
- Update systems with accurate information and job details
- Monitor live jobs and action any additional requests
- Accurately enter data to track job performance
- Communicate with external and internal stakeholders

**Nga pūkenga matua | Important Skills**

You will play a key role in our team, ensuring consistency and promoting a culture of ongoing development. Your methodical and rational approach will be an asset in this diverse position. We are seeking someone who can quickly learn new things, and while experience is a plus, a positive attitude and a strong drive could be the ideal replacement for starting a career with us

You will also bring with you:

- Professional interpersonal skills both verbal and written with the ability to develop strong relationships at all levels
- Excellent time management, planning and problem-solving skills
- Proficiency in Word, Excel & SharePoint with the confidence to pick up new systems quickly
- An accurate and efficient work nature
- Able to prioritise and deal effectively with high work volumes

**Ko wai mātou | Our Organisation**

A role with the Downer Water team can advance your career and expand your skills. We offer you the opportunity to join our diverse and inclusive culture, and be part of a great team, working in a collaborative environment.

Want to know more about what it is like to work at Downer? Then head to our People Site here Or copy and paste the following link into your browser: people.downergroup.co.nz/join-our-utilities-team/

**Me pēhea ki te tono | How to apply**

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.


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