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Electronics Repair Technician

5 months ago

New Zealand Phonezone Full time

**Determining software and hardware requirements to provide solutions to problems**
- ** Assessing damage and cost of repairs**
- ** Ordering replacement parts as required**
- ** Chip level Laptop and Mobile PCB Board repair**
- ** Timely and Efficient repairs of Mobile phones and electronic devices**
- ** Test the parts to ensure they work properly and use diagnostic tools to assess computer systems**
- ** Analyze information and recommend appropriate hardware to users.**
- ** Service on site and in store, upgrade and maintain**
- ** Downloading and installing appropriate software, operating systems, anti-virus and drivers**
- ** Products associated paperwork and documentation**
- ** Attend and assist the companys customers with their computer support needs, in a timely and professional manner**
- ** To build a strong relationship between the company, its customer and staff, and to build overall goodwill**
- ** Assist customers to choose products providing information on quality, characteristics of products, warranties and maintenance.**
- ** Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.**
- ** Ensure when new stock arrives that it is of correct model, design and quantity.**
- ** Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.**
- ** Troubleshooting and performing diagnostics to repair mobile phones and computers.**
- ** Deal with store level enquiries and complaints, and monitor customer service.**
- ** Check that all the products you sell are well displayed.**
- ** Ensure that promotional plans are properly communicated to customers in the aim of soft selling.**
- ** Suggest methods for improving the client base and expanding the business.**
- ** Maintaining health and safety standards and procedures.**

Number of Vacancies: 2

Primary work location - Invercargill

Employment Type - Full Time Permanent

Minimum 40 hours per week as per roster

Payrate - $30p/h