Duty Manager

7 months ago


Auckland City, New Zealand Tom Yum Eden Full time

We are looking for a duty manager to join our team.

**Requirements**:

- At least 1 year of work experience at the management level in any industry, including as an assistant manager
- At least a related NZ Register Diploma Level 5 qualification (this can be management in any field) may substitute for the experience
- Must have a Licence Controller Qualification approved by NZQA
- Must have work experience in the customer service field
- Must have knowledge of Thai food ingredients as we take food allergies seriously
- Planning menus in consultation with chefs
- Planning and organizing special functions
- Coordinating daily front-of-the-house and back-of-the-house restaurant operations
- Arranging the purchasing and pricing of goods according to budget
- Maintaining records of stock levels and financial transactions
- Controlling operational costs and identifying measures to cut waste
- Estimating future needs for goods, kitchen utensils, and cleaning products
- Regularly reviewing product quality and researching new suppliers
- Ensuring dining facilities comply with health regulations and are clean, functional, and of suitable appearance
- Delivering superior service and maximizing customer satisfaction with meals and service
- Responding efficiently and accurately to customer complaints
- Selecting, training, and supervising waiting and kitchen staff
- Organizing and supervising shifts for waiting and kitchen staff
- Promoting the restaurant in the local community
- Implementing policies and protocols that will maintain future restaurant operations
- May take reservations, greet guests, and take orders

**Other Details**
- This is a full-time and permanent position
- Wage payment is $29.66 per hour, and you will be paid weekly
- Holiday pay and sick leave will be paid according to the law
- You will be working at 257 Dominion Road, Mount Eden, Auckland
- We are open from Wednesday to Sunday: Lunch 11.30 am - 3.00 pm and Dinner from 5 pm - 8.30 pm.
- You will work according to a roaster 5 - 6 days each week with a guarantee of 30 hours (a maximum of 48 hours)
- Please note that applicants for this position should have NZ citizenship/residency or a valid NZ work visa.

If you would like to join our team, please submit your information via Jobspace. If you have any questions, please contact us via


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