Motel Manager

We are seeking a self-motivated professional to take on the role of Motel Manager in Auckland
In this position, you will be responsible for organizing the day-to-day operations of each motel, ensuring that accommodation units are maintained to a high standard and achieving maximum occupancy.
The positions is guaranteed with a minimum of 30 working hours per week with a pay rate of $23.50 up to $24.50 per hour for the right candidates. 
Key tasks of the position will include: 
    • Oversee the running of the motel; monitor and maintain lodging facilities.    • Manage and support the administration of all reservations and cancellations.    • Assign duties to reception and housekeeping staff; observe and monitor staff activities.
Set rosters, maintain time records, and resolve staff grievances.    • Oversee day-to-day banking, ensuring that all funds are correct and balanced at the end of each day.    • Maintain records of financial transactions.    • Select and liaise with suppliers for purchasing; negotiate as required.    • Analyze motel sales levels to plan and implement changes and improvements.    • Plan and implement effective marketing strategies to maximize room occupancy levels.    • Keep up to date with current promotions and pricing, providing information to guests while maximizing sales opportunities.    • Ensure the overall appearance of the motel is of the highest standard, both inside and outside.    • Inspect the entire premises for cleanliness and attractive appearance to ensure they meet our standards.    • Deal with escalated customer complaints and concerns; resolve them amicably.    • Monitor and maintain stock levels (mainly laundry, cleaning materials, repair, trash, and room supplies).    • Be responsible for security, safety, and evacuation procedures; act as the first point of contact for staff, guests, and emergency services in cases of emergency.    • Take precautions to prevent theft or damage to the company’s property; monitor any suspicious activities.    • Ensure the business operates in accordance with all local and central government legal requirements, including hygiene, health and safety regulations, and liquor licensing laws.    • Hold regular meetings with staff to foster a collaborative culture.    • Stay updated on tourism in New Zealand and ensure sufficient information is available for guests.    • Assist guests with travel plans by providing suggestions for tourist activities and travel options.
To be successful in this role you will need to: 
    • Hold a Diploma level 5 or higher in any business or management or hospitality disciplines     • Or hold a minimum of two years of relevant experience in Motel industry    • Flexibility to work full time including weekends and public holidays    • Health and Safety conscious    • Excellent communication skill – both written and verbal    • Ability to deliver exceptional service standards 
If this sounds like the ideal opportunity you are looking for, please do not hesitate to apply