Café Manager

3 weeks ago

Auckland, New Zealand The Collins Limited Full time

Located in the heart of Greenhithe, The Collins Café and Bar is a vibrant local caféknown for its freshly prepared food, premium coffee, and welcoming atmosphere. Wepride ourselves on providing excellent customer service and a great place for ourcommunity to relax and enjoy high-quality food and beverages. We are seeking a dedicated and experienced Café Manager to join our team andoversee the daily operations of the café and bar. Minimum guaranteed hours of work per week: 30 hours. Maximum hours of work per week: 40 hours.  Tasks and Responsibilities: In this role, you will be responsible for:- Managing the day-to-day operations of the café and bar to ensure smooth servicedelivery. -Plan menus with Chef or Cook.- Hiring, supervising, training, and motivating front-of-house and kitchen staff.- Preparing staff rosters and monitoring attendance to maintain adequate coverage.- Monitoring stock levels, placing orders, and maintaining supplier relationships.- Managing daily cash flow, POS operations, and banking procedures.- Ensuring compliance with food safety, health and safety, and licensingregulations.- Overseeing customer service standards and promptly resolving any customerissues.- Monitoring sales performance, controlling costs, and assisting with budgeting andprofitability.- Coordinating marketing activities, seasonal promotions, and community events. Skills and Experience Required: To be successful in this position, you must have:- At least three years of proven managerial experience in a café, restaurant, orhospitality setting (in New Zealand or overseas); OR- At least a relevant NZQF Diploma Level 5 Qualification.- Strong leadership and interpersonal skills, with the ability to manage and motivatea team.- Excellent understanding of operations of hospitality establishment, including stockmanagement and customer service.- Good financial and organisational skills.- Knowledge of Food Safety and Health & Safety regulations.- Availability to work evening and night-time functions when required.- Flexibility to work on weekends, early mornings, and public holidays as required.- Event/function and restaurant management experience is a plus - the ability tomanage private bookings and events will be highly valued. Personal Attributes:- Passionate about hospitality and providing excellent customer experiences.- Reliable, proactive, and hands-on in daily operations.- Positive attitude and ability to work under pressure in a busy environment. What We Offer: -Competitive pay rate and staff benefits.- Supportive, friendly, and professional work environment.- Opportunities for career development within our expanding business. How to Apply: If you are an enthusiastic hospitality professional looking to take the next step in yourcareer, please apply.

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