Senior It Support Consultant

1 month ago

Auckland, New Zealand Sealink New Zealand Limited Full time

Majestic scenery.
Extraordinary wildlife.
And an escape unlike any other.
It’s all in a typical day’s work for us here at Sea Link – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and share our love for the islands.
At Sea Link, we believe in connection and teamwork.
People come and stay at Sea Link – because of “one boat, one team” we might have all arrived on different ships, but we are all on the same boat together, working towards a common goal.
When you join the Sea Link team, you can ensure your work life blend remains stable through routine, and with the flexibility and opportunity to provide a balanced lifestyle – for you and your own family.
At Sea Link, grow and progress personally and professionally.
We offer unique career paths for life and with the right attitude, you can thrive and forge a rewarding career within the Sea Link family.
Based in Auckland CBD, an exciting opportunity for a Senior IT Support Consultant role has arisen Reporting to the IT Manager, this role will see you responsible for providing support and project management of the computing and technology environment within Sea Link.
Key Accountabilities include: Oversee the maintenance and administration of critical IT systems and infrastructure.
Ensure high availability and performance of systems.
Lead and coordinate IT projects, ensuring timely delivery and alignment with business objectives.
Manage relationships with key technology vendors and service providers.
Ensure service levels are met, and issues are resolved promptly.
Conduct regular system audits and implement improvements.
Identify and mitigate IT-related risks.
Develop and deliver training programs for end-users.
Share knowledge both within the team and those working more widely at Sea Link.
Minimum Requirements:5-10 years’ experience in a similar role Minimum 2 years’ experience in a senior role Relevant IT Qualifications Strong technical knowledge of IT systems and infrastructure IT Service Desk Experience Application support Excellent problem solving and analytical skills Project Management experience Active Directory administration and/or support System Administration Experience with Azure AD (advantageous)SQL (advantageous)Excellent interpersonal and communication skills Ability to work independently Ability to travel to sites as necessary About you: Are you a tech-savvy problem solver with a passion for project management and delivering exceptional customer service? We are seeking a skilled and dedicated Senior IT Support Consultant to join our dynamic team.
You will have between 5-10 years’ experience and will thrive in a fast-paced environment, enjoy resolving complex technical issues, and have a keen interest in both upskilling others and the delivery of system implementation.
About the team: We are a small, dynamic and supportive team of three (inclusive of you) who are passionate about problem-solving, collaboration, technology and providing support to our wider team.
By joining our close-knit team, your ideas will matter, your voice will be heard, and your potential will be harnessed and developed through working with a manager who encourages your development and being exposed to an array of projects.
What’s in it for you?The opportunity to work for a company who cares about their people Opportunity to work with like-minded, passionate individuals Learning and development opportunities Flexible work options Awesome travel benefits via our vessels to Waiheke and Great Barrier Birthday leave - A paid day off to celebrate your birthdayHealth Insurance Health and Wellbeing programme If you believe you are the superstar we are looking for and can hit the ground running, please apply with your CV and a cover letter.
A position description can be provided upon request.
Sea Link has a strong commitment to workplace health and safety and the well-being of our people.
Successful candidates will be required to undertake a pre-employment drug test and a criminal record check.
All applicants will be required to provide proof of their qualifications and eligibility to work in New Zealand.
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