Japan Mart Store Manager

2 weeks ago


Auckland, New Zealand Japan Mart 2014 Company Limited Full time

An exciting opportunity has emerged for an experienced Store Manager role to join our Japan Mart Sylvia Park branch in Auckland.
We are looking for an individual with unparalleled leadership, team engagement and customer skills to deliver sales growth and running of the store.
Established in 1987, Japan Mart is New Zealand's largest retailer of Japanese food, beverage (including liquor), general household goods and daily necessities, and has been introducing Japanese culture to New Zealanders for over 30 years.
This role is responsible for managing the day-to-day operation of the store, including training shop assistants, to ensure flawless customer experience at all times.
This is a full-time role reporting directly to the National Retail Manager and must be flexible to meet the needs of the business and fully available through the Christmas & New Year period, and at least one weekend day a week. 
Store Location:
Shop 79, Sylvia Park Shopping Centre, Mt Wellington, Auckland
Job Title:
Store Manager
Terms of employment:
Full-time permanent employee
Minimum guaranteed hours of work:
40 hours per week
Compensation:
$25.00 - $30.00 per hour
Job description:
In this role, you will be responsible for a wide range of duties associated with the day-to-day operations of the store, including but not limited to;

Supervising and guiding staff to achieve maximum financial performance
Planning and preparing work schedules and assigning staff to specific duties
Maintaining statistical and financial records, analysing sales and revenue reports, and making forecasts
Ensuring that customers receive prompt service and quality goods and services
Dealing with inquiries and complaints about goods and services from customers to maintain the storeâs reputation
Taking inventory of goods for sale and ordering new stock
Ensuring that goods and services are correctly priced and displayed
Ensuring compliance with health and safety legislation
Planning and overseeing in-store promotional events and display
Liaising with head office
Keeping up-to-date market trends to determine the need for improvements

Requirements:

Minimum 1 year of work experience in sales and/or purchasing roles.
Leadership skills and food product sales experience.
Knowledge of retail management best practices
Basic knowledge of Japanese food and sake liquor is advantageous as most of the products are sourced from Japan and the role is required to explain details of the product to the customer, but not essential.
Fluency in Japanese - the successful candidate must be proficient in Japanese because the role involves reading and understanding Japanese packaging.
Outstanding communication and interpersonal abilities
Basic computer skills are required.
Experience in using ERP (e.g., Net Suite) in sales and logistics operations is a big advantage.
Ability to work under pressure and attention to detail

If you are interested in becoming a part of our team, please provide us with your CV and a cover letter to introduce yourself.
Please also donât forget to indicate your visa type and its expiry date in your CV.
Only candidates with the appropriate credentials will be contacted.



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