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Sales Associate
1 month ago
CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team-spirited, and have a passion for modern design, then join the team as a Sales Associate.
We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Sales Associate.
CB2 Sales Associates are at the core of our customers' experience. Friendly, outgoing, and naturally driven, you're a fan of everything we sell. That enthusiasm brings a level of excitement to our stores that makes shopping fun—and keeps customers coming back. Under the direction and mentorship of the Management Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, answering customers' questions, and keeping the sales floor neat and ready to shop.
A day in the life as a Sales Associate...
- Demonstrate and model selling skills, customer service, merchandising, and teamwork.
- Support the management team in leadership, training, and promotion of teamwork throughout the sales floor and stockroom.
- Ensure full understanding of all products and have a continued awareness of the most current information available.
- Maintain an awareness of current advertising, promotions, and catalogs as well as the status of merchandise.
- Model company standards in customer service by providing gracious, quick, and efficient service with a sense of fun to all of our customers.
- Maintain floor coverage; follow posted schedules with regard to counter assignments.
- Focus on promoting sales and meeting sales goals.
- Demonstrate creative problem-solving selling skills to maintain a solutions-oriented focus.
- Promote a strong sense of teamwork by working together effectively, respectfully, and efficiently with all associates.
- Model and reinforce company customer service standards.
- Actively engage customers and remain attentive to customer needs.
- Assist customers with merchandising selections and provide gracious and efficient service.
What you'll bring to the table…
- Customer service experience preferred; retail experience preferred.
- Good reading and written language skills (English), good communication skills, basic arithmetic, and interpersonal skills.
- Ability to move and/or lift up to 50 lbs; heavier product with team assist.
We'd love to hear from you if you have…
- Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.
- Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.