Senior Advisor Claims
1 week ago
- Preferably Wellington based but open to other locations
- We're offering a competitive salary starting from $106,416 to $117,782, depending on experience
Mō te tūnga | About the role
The purpose of this role is to assess and respond to claims related to children and young people who have experienced abuse whilst in the care of Oranga Tamariki. A key responsibility is to ensure the support is child centric. This involves promoting the wellbeing of children and reflecting their views in all claims activities. The role requires a considered and calm approach during conversations about difficult experiences. It includes providing expert knowledge and guidance to inform assessments and requires strong advocacy on behalf of individuals in promoting their needs to enable the delivery of a suite of responses.
This role is central to ensuring a kind and caring response which supports a journey of healing in addressing the impacts of abuse. The ideal candidate will have a strong attention to detail, have developed and embedded processes (ideally in a large organisation), and be able to collaborate with internal business groups and external stakeholders. Your aptitude to challenge the status quo along with your ability to remain calm under pressure will be the key to your success
Key requirements of the role include but are not limited to:
- Excellent communicator, with the ability to translate complex information and ideas into a language that can be understood by a wide range of people and produce high-quality written work
- A passion and commitment for engaging with and advocating for children and young people
- Ability to engage with children and young people as well as their family/whānau and wider family networks
- Understanding and appreciation of cross-cultural issues and concerns, particularly knowledge of tikanga Māori and Pacific peoples' culture
- Strong relationship management skills
Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:
- We put Tamariki first
- We respect the Mana of people
- We value Whakapapa
- We recognise that Oranga is a journey
We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi, and Māori organisations to find appropriate solutions for tamariki in need.
Nōu te rourou | What's in it for you
We offer a vibrant and supportive team, flexible work options, and a genuine commitment to wellbeing. We provide significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.
Apply online with your CV and Covering Letter. If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address.
Hurry as applications for this role close at midnight on Monday 14th April 2025
However, we will be reviewing applications and inviting candidates to interview prior to this date, so apply now
If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.
#J-18808-Ljbffr-
Senior Claims Advisor
1 week ago
Wellington, Wellington, New Zealand New Zealand Government Full time**Company Overview:**We're a government agency committed to ensuring New Zealand is the best place in the world to be a child. Our team works tirelessly to promote the wellbeing of children and young people who have experienced abuse while in care.We value our relationships with hapū, iwi, and Māori organisations, and we strive to provide culturally...
-
Senior Manager in Claims Leadership
3 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout the OpportunityThe Senior Manager in Claims Leadership will play a critical role in shaping the future of our organization's claims process. As a senior leader, you will be responsible for driving innovation and excellence across the department, fostering a culture of collaboration and teamwork, and ensuring that our customers receive exceptional...
-
Senior Financial Advisor
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout UsAt ACC, we strive to make a positive impact on the lives of New Zealanders. Our mission is to provide exceptional financial services that support our customers' needs. We are committed to fostering a culture of innovation, collaboration, and strategic thinking.Job DescriptionAs a Senior Scheme Advisor, you will play a key role in driving financial...
-
Senior Redress Advisor, Historic Claims
1 week ago
Wellington, Wellington, New Zealand New Zealand Government Full timeKey ResponsibilitiesAs a Senior Claimant Support Specialist, your key responsibilities will include:Providing exceptional support to claimants who have been unjustly treated in State careWorking closely with claimants, via phone, video, and face-to-face meetings, to help them navigate the Historic Claims processProviding information, answering questions, and...
-
Claims Resolution Specialist
1 week ago
Wellington, Wellington, New Zealand Ministry Of Social Development Full timeAbout MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the country, working with partners to help New Zealanders be safe, strong and independent. We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...
-
Historic Claims Specialist Advisor
7 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout the RoleThe Information Coordination & Claims Specialist plays a vital role in delivering exceptional service to claimants who have experienced abuse or neglect while in State care. This position is responsible for conducting individual claim assessments, processing personal information requests, and ensuring timely responses to claimants.Key...
-
Wellington, Wellington, New Zealand Ministry Of Social Development Full timeAbout MSD The Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whanau and...
-
Wellington, Wellington, New Zealand New Zealand Government Full timeSenior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSD The Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...
-
Information Coordination and Claims Advisor
7 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeRole OverviewThis role covers two key functions within Historic Claims: individual claim assessments and personal information requests. Depending on where the demand lies and what the priorities are, this role will have the flexibility to perform across and between these two key functions.
-
Senior Information Coordinator, Historic Claims
10 hours ago
Wellington, Wellington, New Zealand New Zealand Government Full timeSenior Information Coordinator, Historic Claims - Wellington (Fixed Term or Secondment) at Ministry of Social Development, Wellington - WairarapaAbout MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social...
-
Senior Scheme Advisor
6 days ago
Wellington, Wellington, New Zealand Acc New Zealand Full timeMo matou | About usACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.Our vision is Tonui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value.Our purpose is to improve lives every day through a...
-
Senior Scheme Advisor
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeMo matou | About usACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.Our vision is Tonui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value.Our purpose is to improve lives every day through a...
-
Claims Coordinator
3 weeks ago
Wellington, Wellington, New Zealand Marsh Full timeWe are seeking a talented individual to join our Claims Management team at Wellnz. This role will be based in Auckland, Hamilton, Wellington or Christchurch. This is a hybrid role that has a requirement of working at least three days a week in the office on completion of training.This is a fast-paced role for a Claims Coordinator managing low risk claims for...
-
Wellington, Wellington, New Zealand Ministry of Social Development Full timeAbout MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...
-
Wellington, Wellington, New Zealand Ministry of Social Development Full timeAbout MSDThe Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and...
-
Historic Claims Resolution Specialist
1 week ago
Wellington, Wellington, New Zealand New Zealand Government Full timeAbout the RoleThe New Zealand Government is seeking a Senior Claimant Support Specialist to join Historic Claims. As a key member of our team, you will provide exceptional support to claimants who have been unjustly treated in State care.This role involves working closely with claimants, via phone, video, and face-to-face meetings, to help them navigate the...
-
Senior Scheme Advisor
2 days ago
Wellington, Wellington, New Zealand New Zealand Government Full timeMō mātou | About us ACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.Our vision is Tōnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value.'Our purpose is to improve lives every day...
-
Wellington, Wellington, New Zealand New Zealand Government Full timeSenior Claimant Support Specialist, Historic Claims - Wellington (Fixed Term/Secondment to June'26) at Ministry of Social Development, Wellington - WairarapaAbout MSDThe Ministry of Social Development is a people-centred organisation.We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.We provide...
-
Senior Scheme Advisor
3 weeks ago
Wellington, Wellington, New Zealand Accident Compensation Corporation Full timeMō mātou | About usACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.Our vision is Tōnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value. Our purpose is to improve lives every day...
-
Senior Scheme Advisor
3 weeks ago
Wellington, Wellington, New Zealand ACC New Zealand Full timeMō mātou | About usACC exists to support people - we help prevent injuries and get New Zealanders and visitors back to everyday life if they've had an accident.Our vision is Tōnui Ake Nei | Thriving Aotearoa - a future where we work together so that all people and their communities can live lives they value. Our purpose is to improve lives every day...
