Data Collection Specialist Regional

3 weeks ago

New Plymouth, Taranaki, New Zealand New Zealand Government Full time

Permanent part time (Guaranteed Minimum Hours per fortnight)

  • New Plymouth
  • Whanganui

Collaborate with us in improving life in Aotearoa. Play a part in creating a better future for New Zealanders.

Stats NZ | Tatauranga Aotearoa is a Central Government employer of 1200+ people across Aotearoa. We provide data and statistics to support the decisions of Government, Māori and Iwi organisations, businesses, NGOs, and New Zealanders. Our work is About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.

What's in it for you? | Ngā hua ka riro ki a koe

We encourage you to go to our careers site to learn more about the Way We Work at Stats NZ and also check out our benefits. We want working for us… to work for you

Other benefits of joining Stats NZ include:

  • Develop and grow your career (coaching, training, study support, secondments)
  • Contribute to meaningful work that makes a difference to all people in Aotearoa
  • 3 extra annual leave days (taken during Christmas office closure)

The role | Te tūnga

As a Regional Data Collection Specialist, you will work within our frontline teams, building relationships with the business and social communities of Aotearoa, and enabling collection of data from all types of respondents via their channel of choice. This role is about providing a great user experience for respondents - one that builds trust, is seamless, convenient, safe and recognises their contribution to Aotearoa. Our Regional Data Collection Specialists thrive in a dynamic and flexible work environment. They actively engage with communities from Monday to Sunday, at various times throughout the day, from morning to evening. This role is primarily focused on face to face interviewing out in the local community, so regular travel is a big part of the role. The role is multi-modal, meaning that when required, you will flex into phone and email-based work ensuring a diverse and stimulating work experience. It offers a unique blend of activities that keep the job interesting and rewarding. Additionally, the position requires a reasonable level of fitness, as it involves frequent walking and driving to visit households.

This remote work requires someone who can work efficiently on their own and must have access to fast and reliable internet, a current full New Zealand driver's license, and a legally roadworthy, insured vehicle. We will set you up to work from home, and provide you with the equipment, training, and on-going support you need to succeed and remain safe while carrying out your work.

This role would suit someone who can bring:

  • 2 plus years' experience working in customer service or a similar field.
  • Experience using everyday office software including a laptop/tablet, phone, Microsoft suite of products, online communications channels for meetings and chat. Including the ability to pick up new systems/technology with ease.
  • Strong customer focus, communication, negotiation, and interpersonal skills.
  • Ability to work both autonomously and collaboratively with others, including having strong time management skills.
  • Ability to work at times that suit survey participants, which will include evenings and weekends.
  • Be able to work remotely, including having strong, reliable internet and a current full New Zealand driver's license.
  • It would be desirable to have knowledge of local areas and connection to different social, cultural or business groups.

If your application is successful, you will be required to attend a mandatory induction training in person. This training will take place over one week, from May 19-23, 2025, in Auckland. Please note that your application will not progress if you are unable to commit to these dates.

We understand transferable skills can come from experience gained from outside of work. We encourage you to be you in your application.

We are committed to diversity, equity, inclusion and lifting our cultural capability. You don't need to be knowledgeable in all these areas already, but you do need to be on board with learning and have a genuine interest and willingness to grow on this journey with us.

Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.

How to apply | Me pēhea te tuku tono

If this sounds like you, click on the Apply now button to be redirected to the application page on our careers site. The position description is located on the right-hand side of the page.

We will be screening applications as we receive them to move swiftly to interview. You may be asked to complete a pre-interview screen via phone or video. Please let us know in your application if we need to make any specific accommodations during our process.

You must have the right to live and work in Aotearoa New Zealand. Background and various pre-employment checks are part of our recruitment process.

Note to Recruitment Agencies: unsolicited CVs will not be accepted.

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