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Data Collection Professional

2 weeks ago

New Plymouth, Taranaki, New Zealand Stats Nz Part time

About Us

Stats NZ is a Central Government employer dedicated to providing data and statistics that support the decisions of Government, Māori and Iwi organisations, businesses, NGOs, and New Zealanders. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.

Role Overview

As a Regional Data Collection Specialist, you will work within our frontline teams, building relationships with business and social communities across Aotearoa, enabling the collection of data from respondents via their preferred channel. This role requires strong customer focus, communication, negotiation, and interpersonal skills, as well as the ability to work autonomously and collaboratively with others.

Key Responsibilities

  • BUILD RELATIONSHIPS WITH BUSINESS AND SOCIAL COMMUNITIES ACROSS AOETEROA
  • ENABLE THE COLLECTION OF DATA FROM RESPONDENTS VIA THEIR PREFERRED CHANNEL
  • WORK INDEPENDENTLY AND AS PART OF A TEAM TO MEET SURVEY PARTICIPANT NEEDS
  • MUST HAVE ACCESS TO FAST AND RELIABLE INTERNET, A CURRENT FULL NEW ZEALAND DRIVER'S LICENSE, AND A LEGALLY ROADWORTHY, INSURED VEHICLE

Requirements

  • 2+ years' experience working in customer service or a similar field
  • Experience using everyday office software, including Microsoft suite of products, online communications channels for meetings and chat
  • Strong customer focus, communication, negotiation, and interpersonal skills
  • Able to work both autonomously and collaboratively with others, including having strong time management skills
  • Able to work at times that suit survey participants, which may include evenings and weekends

Career Development Opportunities

We offer a range of career development opportunities, including coaching, training, study support, and secondments. You will also have access to professional development opportunities, including training and certification programs.