FCM Travel Manager

2 weeks ago

Wellington, Wellington, New Zealand Flight Centre Travel Group Full time

Ready for Take Off

We are expanding our FCM team and we think you should know all about it

Our Corporate FCM Travel Managers think outside the box, are self-driven and able to adapt to any emergency or change. This industry is always changing, every day a new rule, a new crisis, new hotels, or destinations. It's challenging and high pressure, but completely rewarding —and we wouldn't change a thing

If you're based in Auckland, then we have a beautiful office in the city and offer Hybrid working and an amazing culture

If you're based outside of Auckland, then we offer remote opportunities We have an incredible, fully developed remote community and hold regular events and celebration nights to get together and connect with your team.

About The Role
  • Work closely as part of a small and focused Monday to Friday team (no weekends or nights)
  • Provide first-class customer service to our clients, building strong relationships along the way
  • Keep up to date with product knowledge and provide amazing travel advice
  • Actively develop client relationships
  • Attend client meetings and events
Skills and Experience (what makes a great Flightie)
  • Previous consulting experience in corporate travel is essential
  • A track record of excellence in customer service & the ability to be agile in an ever-changing environment
  • A sharp eye for detail and accuracy & the skill to manage a high volume of bookings
  • Great knowledge of travel and the desire to achieve results
  • Strong airfare/change processes knowledge; the use of VTP as a form of payment would be a plus
  • The ability/desire to connect and communicate with a remote-based team
Benefits (why you should join us)
  • We're an industry-leading global company who are transforming and preparing for substantial growth
  • We offer UNLIMITED earning potential It's uncapped
  • We actively encourage and support learning and development and brightness of future
  • We're a global company, with global opportunities – including the option to work overseas in the future if you need more travel in your life (who doesn't)
  • Our culture is out the gate Our teams are connected, our Buzz nights are legendary We have a commitment to the health and wellbeing of our people, and their professional growth. We offer free and confidential access to health consultants and financial advisors and continuous ongoing learning and development for all of our people.
  • We provide an industry-leading onboarding experience to help your career with us take off We won the HRD's 5* Employer of Choice Award 2022 for leadership, learning and development, wellbeing, flexibility, diversity and inclusion, work-life balance, and recruitment.
  • And let's not forget the most important… opportunities to travel
About FCM

FCM Travel is the corporate travel business of the Flight Centre Travel Group looking after New Zealand's large businesses. Our FCM teams know that one-size-fits-all travel programs just don't cut it. Our customers need plans that adapt, experts on call, and technology that makes their journey seamless.

Not to brag or anything, but we've picked up a few shiny awards over the years that we're pretty proud of thanks to our legendary people. Including being awarded 'Leading Travel Management Company for Oceania' at the world travel awards in 2020

About Flight Centre

Over the past 40 years, we've celebrated many important milestones and today, we are proud to be an award-winning global travel retailer. This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award

Put simply, we're a bunch of travel lovers looking for more travel lovers to join our family.

So come and join our team of Flighties and help us open up the world to those who want to see.

Click Apply Now And let your career take off.

#FCM

#J-18808-Ljbffr

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