ServiceNOW Technical Lead Digital Enablement · Hamilton
2 weeks ago
About The Role:
Are you a ServiceNow expert with a passion for architecture, leadership, and innovation? We're looking for a ServiceNow Technical Lead to shape and deliver robust, secure, and scalable solutions that meet Tuatahi's evolving business needs. Reporting to the Development Practice Manager, this role sits at the heart of our Digital Transformation Group.
As the ServiceNow Technical Lead, you'll be the go-to technical expert for the platform, leading architectural design and best practice development. You'll guide the development team, foster innovation, and ensure high-quality delivery. Your key responsibilities will include:
- Lead solution Architecture and system design for ServiceNow
- Provide leadership and direction in technical decision making
- Ensuring ServiceNow aligns with business needs, while avoiding customisation
- Mentoring and teaching to empower and grow our ServiceNOW Developers
- Hands-on software development, establishing repeatable sustainable development patterns and platform best practice policies.
Skills and Experience Required:
- 7+ years of ServiceNow experience, including hands-on development and technical leadership.
- Strong knowledge of ServiceNow architecture, integration, and development best practices.
- Experience with Agile and DevOps environments, including CI/CD workflows.
- Demonstrated ability to mentor and grow technical teams.
- Relevant ServiceNow certifications required; additional certifications (CSA, CAD, CIS) desirable.
- Excellent problem-solving, communication, and stakeholder engagement skills.
- Proven success delivering large-scale technical solutions across complex organisations.
At Tuatahi, we invest in your growth. Even if you don't meet all the requirements, apply anyway—there's plenty of opportunity to develop your career with us
Why Tuatahi is the Place for You:
At Tuatahi, we're more than just pioneers in cutting-edge technology—we're committed to taking care of our people. We believe that exceptional benefits not only enhance work-life balance but also empower our employees to thrive, both professionally and personally. Here's how we make a real difference:
- Comprehensive Medical and Life Insurance: Your health and security are our priority.
- Utilities Rebate: We help ease the burden of home costs, covering essential utilities like power and fibre.
- $500 Refer-a-Friend Bonus: Share your experience with friends, and we'll reward you for bringing talent into our team.
- Volunteer Day: One paid day each year to give back to your community by volunteering for a registered charity.
- Wellbeing Leave: Enjoy a wellbeing day every six months to recharge, handle life admin, or simply do something that makes you happy.
- Parental Leave Support: We support your growing family with parental leave benefits, including topping up your salary to 100%.
At Tuatahi, we're not just building a future of innovation—we're creating a workplace where you can thrive.
About Us:
As a leader in Aotearoa's ultrafast broadband revolution, Tuatahi is powering the future of connectivity. Our 6,000 km fibre optic network is the backbone that links households and businesses to the internet, driving digital growth across regions like Waikato, Bay of Plenty, Hawke's Bay, Taranaki, and beyond.
We partner with retail service providers and mobile network operators, enabling them to offer a range of services to over 249,000 homes and businesses. As we expand, we're seeking innovative minds to help us shape a digitally empowered tomorrow. Join us and be part of something truly transformative.
Sounds Like you? Apply Now
If applying through our careers page, you can find the position description here.
If applying through Seek - check out the job ad on our careers page for the link to the position description.
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