Level 3
3 weeks ago
- Full-time
- Region: New Zealand - IT
- Site Location: Auckland Support Office - IT
At Abano Healthcare Group, we're dedicated to fostering a supportive and innovative environment for our clinicians. As the largest dental support organisation in Australia and New Zealand, we provide access to state-of-the-art equipment, robust learning opportunities, and mentorship programs.
At Abano Healthcare, we're looking for a Level 3 - Service Desk Engineer to join our growing IT team in this newly created position. In this role, you'll be responsible for providing high-level support, managing IT infrastructure, and ensuring smooth operations across our business.
What You'll Be Doing:
- Microsoft Stack Support – Windows Server administration, troubleshooting, and maintenance.
- Office 365 Administration – Managing users, policies, security, and collaboration tools.
- Intune & Autopilot – Device management, deployment, and configuration.
- Meraki & Networking – Troubleshooting network issues and optimizing performance.
- Azure Management – Overseeing cloud resources, security, and automation.
- Escalation & Problem-Solving – Handling complex IT issues that require in-depth technical expertise.
Minimum Requirements:
- Proven experience in a Level 3 IT support or similar role.
- Strong expertise in Windows Server, Office 365, and Azure.
- Hands-on experience with Intune, Autopilot, and endpoint management.
- Networking knowledge including Meraki and general networking principles.
- Problem solver with excellent troubleshooting skills and attention to detail.
- Excellent communication skills – able to explain technical issues in simple terms.
Work in a dynamic, fast-growing healthcare organization with a collaborative and supportive IT team, opportunities for growth, exposure to cutting-edge cloud and network technologies, and a competitive salary and benefits.
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Level 3
1 week ago
Auckland, Auckland, New Zealand Abano Healthcare Pty Ltd Full timeLevel 3 - Service Desk Engineer TechnicianFull-timeRegion: New Zealand - ITSite Location: Auckland Support Office - ITAt Abano Healthcare Group, we're dedicated to fostering a supportive and innovative environment for our clinicians.As the largest dental support organisation in Australia and New Zealand, we provide access to state-of-the-art equipment,...
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