Sales & Customer Service Specialist
2 weeks ago
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A well-established market leader in the secure mobile storage sector run by a friendly and supportive management team, this company offers a range of cost-effective services to both home owners and businesses for furniture removal, document and vehicle storage.
Word of mouth and a high performing website produce healthy incoming enquiries and the business enjoys a reputation for excellent customer service.
About the Role
Working 2 – 4 hours per day, Monday to Friday, this is a sales focused role responsible for converting incoming enquiries to bookings, coordinating resources (such as drivers, vehicles and storage space) and ensuring customers receive a top notch, hassle free customer service experience.
Our business follows the seasonal highs and lows of the real estate market, and you can expect less hours over winter and more hours in the warmer months.
About You
We are looking for a confident, positive individual who can respond to warm leads, ask for the business and provide excellent customer service levels.
Key skills for this role are:
- A positive, can-do attitude and excellent telephone manner
- An ability to take ownership of the process until an outcome is reached
- A proven ability to get on with and 'click' with a wide range of people
- Accuracy and detail focus
- Intermediate ability or better with MS Office and Gmail
An hourly rate above $27 plus a performance related incentive will be negotiated with the successful candidate. Alternatively, a higher hourly rate would be on offer if you wish to work as a contractor. A laptop and phone will be provided.
The role is a combination of home based plus at least 1-2 days per week in the company's office at 401 Blenheim Road.
Click 'Apply', include a cover letter with your CV and we'll be in touch.
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