Sales and Service Manager

5 days ago


Christchurch, Canterbury, New Zealand Farmers Trading Company Ltd Full time
  • Large, leading-edge, fashion-forward retailer

Our managers are up there with the best. This is because we invest considerable time developing them, in a supportive yet stimulating environment. We're also big on promoting our people from within; so those looking for a challenge find it at Farmers. In fact, the majority of our Sales and Service Manager vacancies arise due to the promotion of our existing Managers. Our Sales and Service Managers usually look after a department and both manage and lead the Sales and Service Assistants within it.

An opportunity has arisen for a real leader to join our team of high achievers.

The Role:

As the Sales and Service Manager reporting directly to your Assistant Store Manager you will:

  • Drive department sales and service and take full ownership for the team's performance
  • Manage, coach, develop and motivate team to exceed sales budgets
  • Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
  • Drive a customer service culture across departments by ensuring high levels of customer service
  • Implement & communicate promotional plans for upcoming events

Skills & Experience:

The successful applicant will have:

  • Experience in a similar position (Store Manager small store or Department Manager medium to large store)
  • Strong sales and service coaching experience

What's on offer:

  • Excellent career progression
  • A generous staff discount package across the Farmers and James Pascoe Group
  • Ongoing training and development to help you achieve your career objectives

The position is for 40 hours per week and involves some weekend work and late nights.

If these qualities describe you, then we'd love to hear from you. Apply now

Entitlement to work in New Zealand:

In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

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