Op Shop Manager

1 week ago

Auckland, Auckland, New Zealand SPCA Auckland Full time

Job Category: Customer Service, Management

Job Description

Introduction

SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872.

About the role

  • Permanent full-time role
  • Tuesday to Saturday 08:45 am to 05:15 pm

Your enthusiasm and dedication will see you:

  • Provide excellent communication, management and customer service skills, be solutions focused with a friendly and positive attitude.
  • Provide natural leadership that focuses on and values the team, donors and our customers.
  • Be responsible for the leadership of our dedicated volunteer team, customer service and daily retail operations.
  • Have proven ability to recruit, train and manage volunteers.
  • Be comfortable using social media to engage and interact with the local community.
  • Be a self-motivated team player, who is enthusiastic and passionate about animal welfare.
  • Have the ability to accept and process donations in a timely manner.
  • Ensure stock quality and pricing aligns with the National Guide.
  • Have the ability to visual merchandise and present a retail shop to a high standard with the customer experience paramount in decision making.

What we need from you:

  • A minimum of 2 years retail leadership experience.
  • Preloved, vintage and secondhand fashion retail experience would be an advantage.
  • Hands-on experience with visual merchandising and the ability to present a retail shop to a high standard.
  • Have excellent communication, interpersonal skills and customer service skills.
  • Have experience working with volunteers.
  • Have excellent administration and organisation skills, and strong time management.
  • Strong administration and computer skills - MS Office and POS.

Working with SPCA offers numerous benefits that we call "Purr-ks". Employees find deep personal fulfilment and purpose by contributing to the well-being of animals in need. Our teams are passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth and development in fields like animal care, advocacy, and education. Knowing that whatever role you participate in here at SPCA, your efforts directly improve the lives of animals and promote animal welfare across New Zealand. Here's some of the Purrks you can obtain:

  • To be a part of the greater good – to have the privilege of making a difference to the welfare of animals across New Zealand.
  • Great "purrks" including a paid day off on your birthday.
  • Free on-site parking.
  • A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn.
  • Opportunity to bring fresh thinking and new ideas to get involved in projects that can build on the solid foundation that has already been set in the organisation.

How you can apply today

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

Simply click Apply and complete our simple online application process. Please contact recruitment@spca.nz if you have any additional questions.

Only applications submitted through the official process will be considered.

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