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Schedule Coordinator
4 weeks ago
In the pivotal position of Schedule Coordinator, your primary responsibility is to cultivate strong and trusting relationships with Support Workers and their managers (Service Managers), ensuring the seamless delivery of rosters. This crucial coordination is instrumental in guaranteeing uninterrupted services for the individuals we support, even in the face of unforeseen challenges. As a Schedule Coordinator, you'll be extensively engaged in frequent phone communication with Support Workers, managing advance rosters, and promptly handling short-notice sick leave requirements. Your ability to remain resilient and composed in our high-pressure environment will be the key to consistently achieving the required deliverables, even amidst unexpected circumstances.
Minimum Requirements- Previous administration experience (scheduling or rostering experience highly desirable)
- Excellent verbal and written communication skills, and a professional telephone manner.
- Experience with Conflict Management and the ability to reach an outcome quickly.
- Experience working within a variable environment and the ability to prioritise to achieve desired outcomes.
- Confidence with computer systems including Microsoft Office suite, and the aptitude to learn new systems quickly.
IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.
How to ApplySubmit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email recruitment@ihc.org.nz.
The IHC Group is committed to Te Tiriti o Waitangi and actively seeks a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.
What Will You Do?You will play a key part in supporting individuals and groups of people in their homes, at work, and in their communities to:
- Be safe and healthy.
- Pursue their goals and interests.
- Have greater connection with their family, whānau and their community.
- Live a fun and enjoyable life.
As a support worker no day is the same and this is a unique opportunity to make a real difference in people's lives. Take the first step with IDEA Services and apply today.
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