Performance and Operations Lead

1 day ago


Auckland, Auckland, New Zealand Kiwibank Full time
  • Help drive the performance and capability of our Marketing function
  • Benefit from our "wellbeing days" to recharge when it counts
  • Based in Auckland or Wellington with the flexibility of our hybrid work arrangements
  • 12-month fixed term covering parental leave

At Kiwibank, we're here to make Kiwi better off. We're ambitious, innovative, and driven by our purpose. If you're ready to make an impact and help shape the future of our marketing function, we'd love to hear from you.

Kō tātou tēnei. Hei kawe i ngā mahi kia tutuki | This is us. Where making an impact matters.

As our Marketing Performance & Operations Lead, you'll be at the heart of making our award-winning Brand and Marketing team smarter, more efficient, and impact-driven. You'll streamline processes, manage budgets, and enhance ways of working while driving strategic planning, performance measurement, and marketing optimisation. With a focus on capability uplift and change leadership, you'll develop best practices, coach teams, and foster a high-performance marketing culture—all to help Kiwibank achieve its bold ambitions.

Ko tātou tēnei. Kia hāpai i ō pūkenga | This is us. Where your expertise matters.

At Kiwibank, we'll help you build on your strengths and develop new skills. While marketing expertise and experience aren't essential, we'd love to hear from you if you have the following:

  • Experience in senior roles focused on process improvement, financial management, and strategic planning.
  • Strong project management and analytical skills and a perspective on how technology and AI can drive efficiencies.
  • Expertise in third-party management, contract oversight, and performance optimisation.
  • The ability to influence, navigate, and collaborate across broad teams.
  • A solid understanding of Brand and Marketing functions (direct experience in a marketing team is not essential).

You do not need to tick every box here to be considered Above all, we are looking for someone who embodies Kiwibank's purpose and Ngā Kauwaka, and someone who thrives in a fun and supportive work environment.

Tono mai | Apply Now – Join our Kiwibank team, where you and your career will grow. Please take a few moments to complete our application form by clicking on the APPLY NOW button below. We look forward to hearing more about you.

Applications close on 19th March 2025. We will be reviewing resumes throughout the advertising period and may withdraw the ad at any time.

For more detailed information on the role, please see the ad on our Kiwibank Careers site for a copy of the Position Description.

Ko tātou tēnei - Hei hāpai ake i a koe | This is us. Where you matter.

Making a difference for all Kiwi starts with making a difference for our people. Flexibility, growth, challenging and rewarding work - this is Kiwibank. A place where you can belong and thrive – we are as ambitious as we are caring. We have big ideas and big plans. For you, for Kiwibank and for all Kiwi.

Ko tātou tēnei - Hei hāpai i a koe, me tō whānau | This is us. Where you and your whānau matter.

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