Operational Excellence Specialists X 2

2 weeks ago


Manukau, Auckland, New Zealand NZ Post Full time
2 x 6 month fixed term opportunities

  • Auckland based
  • Project focused roles
NZ Post is an iconic organisation with a rich history and bright future.

We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce.

It's an exciting time to join.
Kōreromōtetūranga - About the role

The main purpose of the role is to help setup our standardised ways of working through supporting development and deployment of an integrated Management Operating System (MOS) framework into our Service Delivery function.

You'll also support implementation of robust performance management and improvement practices, setting goals and addressing variances as part of this process.


You'll be accountable for:

  • Supporting the design, implementation and embedding of the Service Delivery Management Operating System (MOS) that enables clear line of sight from COO to frontline of operational objectives, performance insights, gaps and improvement opportunity.
  • Ensuring and driving alignment and standardisation of operational practices, systems and robust performance management including reporting across the network.
  • Ensuring integration of this MOS and other key OE Process related activities to the wider CSD MOS implementation ensuring dependencies are clearly identified, mapped and actioned
This role is ideally Auckland based.
Mōu - About You
Ideally you will bring the following skills and experience;

  • Previous experience in the design and rollout of a Management Operating System across a multifaceted organisation,
  • Experience in the design and implementation of structured performance management tools e.g. Value Driver Trees, Value Chain Analysis,
  • Sound knowledge and experience implementing PDCA methodologies into operational practices,
  • Experience in Microsoft SharePoint and Power Platforms e.g. PowerBI and PowerApps
  • Strong interpersonal, communication and influencing skills and an ability to foster strong working relationships,
  • Experience in domestic or international largescale logistics operations,
  • Commercially astute, with a strong background in ensuring the success of business performance.


In addition to this experience you'll hold qualifications in business management, operational management or business-related discipline or similar work experience along with an advanced level Continuous Improvement qualification such as Lean Six Sigma Green Belt Certification.

Though not essential, a Data Analytics qualification or certificate and change management qualification or similar work experience is desirable.
Interested?
Applications for this position close on March 17, 2024

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.



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