Premium Manager

2 weeks ago


Christchurch, Canterbury, New Zealand ASB Bank Full time
Passionate and motivated lenders

  • We are a team of motivated high performers, who have fun in a supportive team environment.
  • We offer a hybrid mix of working from home and an office environment

ASB Premium Centres

Premium Manager - Permanent Fulltime


Here at ASB we believe in delivering unbeatable customer experiences, and as a Premium Manager, you will get the chance to do this every day.


Te tūranga | The role:


Our Premium Managers are critical to ensuring that our customers feel valued while receiving the best service in the market.

You will be assisting our clients to accelerate their financial progress, by conducting quality Financial Wellbeing Reviews to uncover their financial goals and needs, as well as making personalised recommendations to help them achieve them.

You will build strong relationships with new and existing customers, manage and retain those existing relationships, while also successfully growing the existing portfolio of high value clients.


Ō pūkenga | About you:

  • A proven track record of delivering exceptional customer service and establishing and maintaining long lasting relationships with customers and colleagues
  • Extensive, current lending experience and existing knowledge of home Lending products
  • An ability to identify the bigger picture and anticipate customers financial needs
  • Knowledge of the current responsible lending legislation and AML requirements


You will need to be highly organised, which will be the key to effective management of your day and customer centric service needs to be at the forefront for you in this fast paced dynamic environment.


What's in it for you:


This is an exciting role that offers you the opportunity to build and manage a portfolio of High Valued Clients.

ASB offer a fun and supportive team with awesome benefits.


Join a diverse and inclusive environment where we are United as one team, working together to accelerate financial progress for all New Zealanders.


You will also have access to:

  • A competitive market salary
  • A broad range of exclusive Staff Banking Benefits
  • Life and Income Protection Insurance
  • Strong professional development opportunities
  • Joining a dynamic and diverse team

Job Details:

Reference #

  • SO153787
    Posted on
  • 14 Mar 2023
    Closes on
  • 20 Mar :00
    Location(s)
  • Christchurch
    Company
  • ASB Bank
    Expertise
  • Customer Experience, Customer Service Specialist, Lending, Premium Manager, Retail Banking
    Work type(s)
  • Full Time
    More details (document)
- premium+manager+-**Additional information
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